First National Bank Banking Jobs in Kumasi
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Full Job Description - Read Carefully
purpose
To manage and control all administration and risk activities for a branch. Ensures compliance to all banking procedures and policies.
responsibilities
- Control and manage the branch cash holdings.
- Control the general ledger and office accounts for the branch.
- Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost-efficiency.
- Develop a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service.
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- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members.
- Enable service delivery through implementing systems and processes to improve service by implementing quality systems and metrics for measuring administrative service levels and satisfaction.
- Deal with any customer related enquiries and complaints in a professional manner, as specified in the service standards.
- Translate strategies into actionable goals and execute relevant projects/initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
- Comply with governance in terms of legislative and audit requirements.
- Develop and implement business cases for process enhancements and new processes and products within a Business Unit with quantify benefit and process metrics for measuring efficiency of all key business processes.
- End-to-end cash and stock management for branch through a user management (system).
- Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data.
- Manage personal and management development to increase own skills and competencies for the managerial function and future leadership growth opportunities.
- Plan and manage own and direct reports performance
experience and qualifications
- Relevant 3 year industry related degree.
- 4 to 5 years banking experience.
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