Controller, Decision Support (Data Mining) - MTN Ghana



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Mission/ Core Purpose of the Job:

Responsible for the collection, manipulation, analysis and modelling of internal data; for a better understanding of MTN Ghana's performance and customer behaviour

Job Role Key Tasks:

Key Tasks:

  • Provide micro-level market performance monitoring with monthly updating of KPIs for reporting.
  • Customer base analytics – Generation of key subscriber metrics & reporting
  • Perform business analysis to understand trends and report
  • Provide Location-based data mining and customer analytics

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  • Data request support for Marketing, Network Analytics Team, Sales etc.
  • Provide inputs and coordinate periodic OPCO specific reporting and engagements (National War-Room, Engine Room)
  • Provide inputs towards improving data analytics applications (DaaS, PowerBI, etc.)

 

Education & Competencies

Education:

  • University Degree in Information Technology/Statistics/Data Mining or a related field of study.

Experience:

  • 3 years experience in a similar role (including at least 2 years in Data mining in telecoms)

 

Competencies

Knowledge:

  • Statistical modelling and multivariate analysis
  • Data mining and predictive analytics
  • Forecasting techniques
  • Reporting and performance analysis
  • Knowledge of advanced statistical software skills (SPSS, SAS, etc.)
  • Knowledge of SQL/Oracle Data Management
  • Advance knowledge in the use of Microsoft Office Suite (Access, Excel, PowerPoint)
  • Knowledge in the use of BI Dashboards (PowerBL, Tableau etc.)
  • Basic Knowledge Enterprise Data Warehouse techniques

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Skills / physical competencies:

  • Ability to manage self and be a team player, good conflict management, ability to take and manage accountability
  • Energy & Drive – Innovative, Take initiative, result oriented and develops self consistently
  • Interpersonal Skills – Leadership, customer centricity, collaboration and coaches & develops direct reports
  • Personal Skills – Trustworthy, integrity and ethical in dealings
  • Operating Skills – Ability to focus on priorities and plans, shares knowledge effectively
  • Organizational Positioning Skills – Good written and verbal communication, presentation skills, commitment to the organization
  • Global thinker, Analytical thinking, and problem-solving abilities.
  • Skill in Resource Management

Disclaimer

  • Do not pay any fee to any Recruiter.
  • The Recruiter may amend, delete or expire jobs at any time without notification.
  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.

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