VIMAK Industries Limited Customer Service Jobs in Accra
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
VIMAK Industries Limited is looking to employ a Customer Service Officer.
Job Description
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Prepare product or service reports by collecting and analyzing customer information
- Contribute to team effort by accomplishing related results as needed
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
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- Provide accurate, valid, and complete information by using the right methods/tools to handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
Qualification Required & Experience
- Multitask
- Patience
- Negotiation
- 3 years of professional experience
- Attention to Detail
- People-Oriented
- HND or higher
Location: Asylum Down, Accra
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
VIMAK Industries Limited is looking to employ a Customer Service Officer.
Job Description
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Prepare product or service reports by collecting and analyzing customer information
- Contribute to team effort by accomplishing related results as needed
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
ADVERTISEMENT - CONTINUE READING BELOW
- Provide accurate, valid, and complete information by using the right methods/tools to handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
Qualification Required & Experience
- Multitask
- Patience
- Negotiation
- 3 years of professional experience
- Attention to Detail
- People-Oriented
- HND or higher
Location: Asylum Down, Accra
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