Vodafone Telecommunication Jobs in Accra
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4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
--> To define and drive the SME service experience strategy with a strong focus on managing the end to end service experience across all touchpoints (Experience Center, Retail, Service Managers and Digital channels), redefining processes, identifying opportunities for improvement and recommending key initiatives to deliver a seamless service experience for SME customers.
Key Accountabilities
- Ability to provide customer service and define customer experience to a consistent quality.
- Ability to exercise “thought leadership” throughout Vodafone Ghana and customer organisations.
- Ability to lead and motivate others to achieve targets.
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
To define and drive the SME service experience strategy with a strong focus on managing the end to end service experience across all touchpoints (Experience Center, Retail, Service Managers and Digital channels), redefining processes, identifying opportunities for improvement and recommending key initiatives to deliver a seamless service experience for SME customers.
Key Accountabilities
- Ability to provide customer service and define customer experience to a consistent quality.
- Ability to exercise “thought leadership” throughout Vodafone Ghana and customer organisations.
- Ability to lead and motivate others to achieve targets.
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