HMD Africa Engineering Jobs in Tema
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Duties include, but are not limited to the following:
- Align action plans, activities, and scope with the Aftersales Strategy set by the Country General Manager
- Achieve or exceed parts goals by developing action plans
- Keep and improve the customer satisfaction of current key customers
- Co-ordinate the training of the Warehouse staff and Parts Coordinator and ensure their competencies matches or exceeds the OEM standards and expectations
- Support Logistics with technical evaluation on Right Inventory at Right place, prepare critical parts list, PM Kits and parts stock inventory required per machine model while maintaining the recommended min/max levels
- Ensure Customer Satisfaction on a consistent basis
- Liaison between OEM’s and Management (Site Operation/Site Managers, Team Leaders) on technical and product quality issues and implement improvement suggested by the OEM’s
- Be a speaking partner of HMD in terms of customer feedback on product performance
ADVERTISEMENT - CONTINUE READING BELOW
- Drive customer centricity with the entire service force across Ghana
- Handle warranty claim settlement and warranty recovery from OEM/Suppliers for parts that do not conform to standards
Job Requirements:
- Diploma/Degree in Mechanical/ Automobile/ engineering
- 5 years of professional experience in a similar role - knowledge of parts and inventory control
- Machinery Experience (or B2B company) is a major plus - Experience working with mining machinery, preferably excavators, wheel loaders and dump trucks (a strong technical background is desired)
- Technical sales experience in a Dealership environment, preferably selling solutions to mining and construction customers
- Strong Verbal and Written Communication skills, with the ability to prepare Weekly/Monthly Presentations and Reports
- Strong computer skills (use of Microsoft Office Products- Word, Excel, PowerPoint…)
- Good Negotiation Skills
ADVERTISEMENT - CONTINUE READING BELOW
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Duties include, but are not limited to the following:
- Align action plans, activities, and scope with the Aftersales Strategy set by the Country General Manager
- Achieve or exceed parts goals by developing action plans
- Keep and improve the customer satisfaction of current key customers
- Co-ordinate the training of the Warehouse staff and Parts Coordinator and ensure their competencies matches or exceeds the OEM standards and expectations
- Support Logistics with technical evaluation on Right Inventory at Right place, prepare critical parts list, PM Kits and parts stock inventory required per machine model while maintaining the recommended min/max levels
- Ensure Customer Satisfaction on a consistent basis
- Liaison between OEM’s and Management (Site Operation/Site Managers, Team Leaders) on technical and product quality issues and implement improvement suggested by the OEM’s
- Be a speaking partner of HMD in terms of customer feedback on product performance
ADVERTISEMENT - CONTINUE READING BELOW
- Drive customer centricity with the entire service force across Ghana
- Handle warranty claim settlement and warranty recovery from OEM/Suppliers for parts that do not conform to standards
Job Requirements:
- Diploma/Degree in Mechanical/ Automobile/ engineering
- 5 years of professional experience in a similar role - knowledge of parts and inventory control
- Machinery Experience (or B2B company) is a major plus - Experience working with mining machinery, preferably excavators, wheel loaders and dump trucks (a strong technical background is desired)
- Technical sales experience in a Dealership environment, preferably selling solutions to mining and construction customers
- Strong Verbal and Written Communication skills, with the ability to prepare Weekly/Monthly Presentations and Reports
- Strong computer skills (use of Microsoft Office Products- Word, Excel, PowerPoint…)
- Good Negotiation Skills
ADVERTISEMENT - CONTINUE READING BELOW
ADVERTISEMENT - CONTINUE BELOW TO APPLY