Billing Officer - Tema Oil Terminal

The Tema Oil Terminal seeks to recruit a suitably qualified candidate as a Billing Officer.

Purpose of the Role

Work under supervision and responsibilities include supporting and performing administrative and billing functions within the Accounting department.

Will provide customer service, general administrative, billing and data entry support including; but not limited to, ensure all billing is processed accurately and timely; as well as, aiding in any necessary reports and reconciliations.

Key Responsibilities

• Know and understand the Company Operations Procedures, the Quality Policy and comply with all requirements of the Quality Systems Manual, Operating and Technical Procedures and Workplace Instructions.

• Must understand and comply with all safety rules and company policies.
• Ensure all billing is accurate and contains all necessary information.
• Ensure all customer contracts and special requirements are met before issuing for FAN / BOL.
• Process FAN / BOL in ERDMS in a timely manner.
• Send Billing reports to Head of Finance & Admin, Head of Operations, Clients etc. via mail.
• Prepare daily, weekly, monthly and quarterly reports as needed.
• Resolve disputes in a timely manner, including communication with clients, sales and operations.
• File billing-related documents.
• Perform day-to-day assigned administrative tasks.
• Expected to work 40 hours a week but overtime may be required.
• Work assignments are carried out to the highest quality level.
• Perform various other duties and participate in special projects as assigned by the supervisor or manager within the physical constraints of the job.
• Reconciliation of Billing figures with Gate registers and Meter Totalizer readings on daily basis.
• Timely and accurate execution of FAN & BOL generation to ensure smooth flow of BRVs for loading.
• No deviations in the daily billing figure w.r.t. gantry meter totalizer reading and gate register records.
• Perform his role/ duties as per Emergency Response Plan.
• Accurate and on-time reporting (daily / weekly/monthly/quarterly etc.)

Qualification Required & Experience

Key Competencies/ Skills Required

• HND / Graduate
• 2-3 years of related experience in any other Oil Terminal

Functional

• Excellent customer service skills.
• Attention to detail, and the ability to maintain accuracy while maintaining a fast with quality, steady work pace is essential.
• Good computer skills and Microsoft Office software knowledge.
• Billing or accounts payable experience.
• Must have basic reading, writing, and mathematical skills. Ability to interpret and follow a variety of instructions.
• Should be able to work and interact with all levels of personnel and clients.
• Must be able to work with minimal supervision
• Ability to learn and use internal computer software systems.
• The physical ability to immediately respond to emergency situations

Behavioural

• Great organizational, verbal and written communication skills.
• Ability to communicate well with customers, transporters, BRV crew etc.

Location: Tema