Operations Manager - Panafrican Mining Services

Panafrican Mining Services (Ghana) Ltd is currently seeking a qualified candidate interested in undertaking a role with the company as Operations Manager.

The position will require the following:

• Ensures levels of service staff are adequately trained and are competent to meet the expectations of the company’s clients.
• Product problem management
• Implements wrote Komatsu structured product support policies and procedures to ensure our operations meet or exceed internationally recognised standards
• Delegates responsibilities at the branch level to ensure Komatsu policy and systems are fully always understood and operational
• Root cause failure analysis and reporting Ensures effective management of all OEM warranty-related claims and recoveries
• Application studies and continuous improvement projects
• Manages relationships with parts and logistics departments to maximize stocking and ensure equipment availabilities are maintained
• Submits weekly and monthly service reports
• Develops and enhances the Hensley Product GET sales
• Demonstrates leadership through structured training programs that encourage and enhances the development of all staff.
• Performs other duties as and when directed by your supervisor.

Qualification Required & Experience

• Qualified mechanic: 6 years experience as a hands-on heavy equipment mechanic
• Minimum 10 years experience in a similar position & in the mining sector
• Track record in training and people development
• Excellent understanding of machine application & optimization Strong knowledge of Komatsu or other mining equipment products
• Excellent fault finding and troubleshooting skills Good interpersonal and oral and written communications
• Strong customer service orientation and the ability to communicate effectively.
• The position will be based at Tarkwa in the Western Region of Ghana and requires travel to locations across Ghana when needed.

Other Requirements

Must have a valid Driving Licence and be willing to travel across Ghana Must be able to work as a team member

Remuneration: Very attractive and commensurate with experience and qualification.

Location: Tarkwa