Regional Manager - Provantage Media Group

The objective of the Regional Manager is to provide effective and quality customer service by ensuring that a campaign is successfully executed in terms of client expectations.

WORK OUTPUTS AND KEY INDICATORS

Financial Management

• Campaigns are executed within budget and approved gross profit

Business Process Management

• Governance:

1. 1. Accurate adherence to company policies and procedures relating to campaign execution

• Operational:

1. 1. Effective and efficient flow of systems and procedures
   2. Accurate record-keeping
   3. Adherence to all time frames and deadlines

Learning and Development (People)

• Personal development plan maintained
• Manage subordinates’ skills improvement

Client Management

• Accurate information submitted to stakeholders
• On-time and accurate campaign reporting
• Internal & external relationships built

TASKS PER OUTPUTS

Work output 1: Financial Management

• Effective cost management in line with budget requirements

Work output 2: Business Process Management

•  Governance

1. 1. Adhere to Company policies and departmental procedures
   2. Oversee all campaign activities of Activations Manager and assist with campaign status meetings
   3. Ensure adherence to promotional/campaign objectives following client’s brief by managing Campaign Coordinator activities
   4. Quality control feedback reports and provides feedback to the General Operations Manager on the success of the campaign

• Operational

1. 1. Develop effective and efficient administration systems and procedure
   2. Pro-actively manage all day-to-day queries, problems, and crisis areas relating to campaign execution timeously
   3. Refer queries to Planning and AE’s to ensure execution plan is following client expectation
   4. Conduct status meetings with Activations Manager and Campaign Coordinators on the progress of campaigns
   5. Manage company vehicles – checks, servicing, and allocations
   6. Manage subordinate leave and salary inputs

Work output 3: Learning and Growth (People)

• Maintain own Personal Development Plan
• Develop own competencies required for daily functions.
• Ongoing personal development enabling constant innovation relating to cost-saving, brief effectiveness, and efficiency
• Manage the subordinate development plans

Work output 4: Client Management

• Ensure that accurate information is submitted to the General Operations Manager and AE’s
• Build and maintain relationships with relevant stakeholders, internally and externally
• Communicate and advise all stakeholders on any changes or challenges in campaigns timeously
• Provide regular feedback to Management and AE’s on campaign execution

REPORTING LINES (two up and down)

Position directly upstream:

• General Manager: Operations

Position directly downstream:

• Activations Manager
• Campaign Coordinators
• Branch Staff

ADVERSE WORKING CONDITIONS

• Office bound & fieldwork
• Occasional traveling to sites

Formal Qualification(s)

• Matric or relevant diploma/certificate in Business Administration field, Event Coordination or relevant qualification
• Financial acumen
• Computer literate in MS Office, Outlook, MS Word, MS Excel, and MS PowerPoint

Required skills

• Planning and coordination
• Organizational skills
• Strong numerical skills
• Strong administration skills
• Strong interpersonal skills
• Strong prioritization skills
• Process-driven
• Management skills

Training

• The Job Training and vocational training

Understanding

• Awareness Of Company Policies and Procedures
• Understand Provantage’s Structure and Reporting Lines
• Understand Provantage’s Business Ethics and Values
• Advanced knowledge of Microsoft Software knowledge.
• Knowledge of the industry and competitors
• Understanding of campaign life cycles and processes
• Ability to work well in a start-up environment
• Team player with knowledge and experience in working with multiple teams
• Demonstrated ability to creatively develop solutions to problems
• Effectively prioritizes workload
• Must be able to handle multiple tasks and priorities
• Good oral and written communication skills

Experience

• Minimum 5 years in campaign management or project management
• Experience in administration and cost accounting