MTN Ghana IT Jobs in Accra
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Job Summary:
Collaborate with the business’s functional areas to analyze, develop, document, communicate business requirements, and support user testing to achieve business goals
Job Context
- Highly dynamic and competitive telecommunication industry
- Advancement in global technology trends
- MTN Group business standards and practices
- Diverse cultural environment
- Segmentation structure implication
- Performance driven environment
- Developing sophisticated client base
Job Role
- Elicit business requirements, document, scope, present them and get them approved / signed them off.
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- Define solution or Business Requirement Document or Product roadmap
- Further requirement analysis (FRD, Requirement models and so on…)
- Identify or recommend IT team (internal or external)
- Finalize solution and its scope
- Researching possible software solutions
- Performing other tasks that may be assigned to the post, based on the job requirement.
- Supporting project teams during the analysis and planning stages of software development
- Acting as a liaison between the business and Information Technology (IT) Division
- Acquiring knowledge of products or services provided by the business
Education
- A Degree in Engineering / Computer Science.
- ITIL and other software and system certification
- COBIT5: Business Framework for the Governance and Management of Enterprise IT
- Certification in BA
Experience
- Minimum of 3 years of relevant IT experience
- Telecoms experience necessary
Competencies
Professional/Technical Competencies
- Good knowledge in database administration, policies and procedures
- Knowledge in programming language, software application installation and administration
- Good knowledge in the following systems: VB6/.NET, Oracle and SQL Script.
- Good knowledge in UNIX/LINUX System Administration
- Very Good Knowledge System integration & Architecture design
- Very Good knowledge of product and service life cycle
- Very Good knowledge OSS, BSS, MFS and ICT
- Very good knowledge Customer Management process and Systems
- Sound knowledge of GSM and Telecom Elements.
- Application Architecture and System Integration
- knowledge of system testing and software quality assurance best practices and methodologies
- IT Governance knowledge
- Strong Planning and project management knowledge
- Application Architecture and System Integration
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Skills/Physical competencies:
- Teamwork & Cooperation
- Customer Focus
- Taking the Initiative
- Analytical Thinking, Problem solving and analytical abilities.
- Strong interpersonal and communications skills.
- Team building abilities
- Ability to function under pressure.
- Ability to think and articulate thoughts logically
- Ability to Multitask
Behavioral Competencies:
Must live the MTN Values of
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Can Do; Integrity; leadership; Innovation; Relationships
Must exhibit the MTN Vital Behaviors of
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Complete Candor, Complete Accountability, Active Collaboration & Get it done.
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