IT Business Analyst - MTN Ghana
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Job Summary:
Collaborate with the business’s functional areas to analyze, develop, document, communicate business requirements, and support user testing to achieve business goals
Job Context
- Highly dynamic and competitive telecommunication industry
- Advancement in global technology trends
- MTN Group business standards and practices
- Diverse cultural environment
- Segmentation structure implication
- Performance driven environment
- Developing sophisticated client base
Job Role
- Elicit business requirements, document, scope, present them and get them approved / signed them off.
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- Define solution or Business Requirement Document or Product roadmap
- Further requirement analysis (FRD, Requirement models and so on…)
- Identify or recommend IT team (internal or external)
- Finalize solution and its scope
- Researching possible software solutions
- Performing other tasks that may be assigned to the post, based on the job requirement.
- Supporting project teams during the analysis and planning stages of software development
- Acting as a liaison between the business and Information Technology (IT) Division
- Acquiring knowledge of products or services provided by the business
Education
- A Degree in Engineering / Computer Science.
- ITIL and other software and system certification
- COBIT5: Business Framework for the Governance and Management of Enterprise IT
- Certification in BA
Experience
- Minimum of 3 years of relevant IT experience
- Telecoms experience necessary
Competencies
Professional/Technical Competencies
- Good knowledge in database administration, policies and procedures
- Knowledge in programming language, software application installation and administration
- Good knowledge in the following systems: VB6/.NET, Oracle and SQL Script.
- Good knowledge in UNIX/LINUX System Administration
- Very Good Knowledge System integration & Architecture design
- Very Good knowledge of product and service life cycle
- Very Good knowledge OSS, BSS, MFS and ICT
- Very good knowledge Customer Management process and Systems
- Sound knowledge of GSM and Telecom Elements.
- Application Architecture and System Integration
- knowledge of system testing and software quality assurance best practices and methodologies
- IT Governance knowledge
- Strong Planning and project management knowledge
- Application Architecture and System Integration
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Skills/Physical competencies:
- Teamwork & Cooperation
- Customer Focus
- Taking the Initiative
- Analytical Thinking, Problem solving and analytical abilities.
- Strong interpersonal and communications skills.
- Team building abilities
- Ability to function under pressure.
- Ability to think and articulate thoughts logically
- Ability to Multitask
Behavioral Competencies:
Must live the MTN Values of
-
Can Do; Integrity; leadership; Innovation; Relationships
Must exhibit the MTN Vital Behaviors of
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Complete Candor, Complete Accountability, Active Collaboration & Get it done.
HOW TO APPLY
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Disclaimer
- Do not pay any fee to any Recruiter.
- The Recruiter may amend, delete or expire jobs at any time without notification.
- The Recruiter reserves the right not to proceed with filling the position.
- An application will not in itself entitle the applicant to an interview.