Jobs : IT Business Analyst - MTN Ghana



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Job Summary:

Collaborate with the business’s functional areas to analyze, develop, document, communicate business requirements, and support user testing to achieve business goals

 

Job Context

  • Highly dynamic and competitive telecommunication industry
  • Advancement in global technology trends
  • MTN Group business standards and practices
  • Diverse cultural environment
  • Segmentation structure implication
  • Performance driven environment
  • Developing sophisticated client base

 

Job Role

  • Elicit business requirements, document, scope, present them and get them approved / signed them off.

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  • Define solution or Business Requirement Document or Product roadmap
  • Further requirement analysis (FRD, Requirement models and so on…)
  • Identify or recommend IT team (internal or external)
  • Finalize solution and its scope
  • Researching possible software solutions
  • Performing other tasks that may be assigned to the post, based on the job requirement.
  • Supporting project teams during the analysis and planning stages of software development
  • Acting as a liaison between the business and Information Technology (IT) Division
  • Acquiring knowledge of products or services provided by the business

 

Education

  • A Degree in Engineering / Computer Science.
  • ITIL and other software and system certification
  • COBIT5: Business Framework for the Governance and Management of Enterprise IT
  • Certification in BA

Experience

  • Minimum of 3 years of relevant IT experience
  • Telecoms experience necessary

 

Competencies

Professional/Technical Competencies

  • Good knowledge in database administration, policies and procedures
  • Knowledge in programming language, software application installation and administration
  • Good knowledge in the following systems: VB6/.NET, Oracle and SQL Script.
  • Good knowledge in UNIX/LINUX System Administration
  • Very Good Knowledge System integration & Architecture design
  • Very Good knowledge of product and service life cycle
  • Very Good knowledge OSS, BSS, MFS and ICT
  • Very good knowledge Customer Management process and Systems
  • Sound knowledge of GSM and Telecom Elements.
  • Application Architecture and System Integration
  • knowledge of system testing and software quality assurance best practices and methodologies
  • IT Governance knowledge
  • Strong Planning and project management knowledge
  • Application Architecture and System Integration

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Skills/Physical competencies:

  • Teamwork & Cooperation
  • Customer Focus
  • Taking the Initiative
  •  Analytical Thinking, Problem solving and analytical abilities.
  • Strong interpersonal and communications skills.
  • Team building abilities
  • Ability to function under pressure.
  • Ability to think and articulate thoughts logically
  • Ability to Multitask

 

Behavioral Competencies:

Must live the MTN Values of

  • Can Do; Integrity; leadership; Innovation; Relationships

Must exhibit the MTN Vital Behaviors of

  • Complete Candor, Complete Accountability, Active Collaboration & Get it done.

How To Apply

Interested and qualified applicants should send their Curriculum Vitae by April 26, 2021 to:

[email protected]




Disclaimer

  • Do not pay any fee to any Recruiter.
  • The Recruiter may amend, delete or expire jobs at any time without notification.
  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.

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