Jobs : District Registration Officer - National Identification Authority (NIA)

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The District Registration Officer (DRO) at National Identification Authority (NIA) under the general guidance of the Regional Registration Officer, shall be responsible for the following duties:

  • Overseeing the operations of the NIA District Office;
  • Managing the day-to-day affairs of the District Office;
  • Providing efficient and effective management and administration, and upholding NIA’s standards of excellence and service;
  • Liaising with the contact persons of institutions and property owners of facilities where NIA offices are located or where registration exercises will be conducted;
  • Ensuring the availability of conducive atmosphere for the smooth registration of applicants especially the vulnerable and people with special needs;
  • Providing input for the development of the budget and procurement plans of the District;
  • Leading the delivery of customer-based services;
  • Collaborating with MMDAs to ensure effective implementation of registration exercises in the District;
  • Conducting staff appraisals within the District Office as may be required;
  • Preparing staff performance reports for presentation to the Regional Registration Officer and Management;
  • Preparing and submitting weekly, monthly, quarterly and annual reports of the District Office to the Regional Office;
  • Providing inputs for the development of appropriate operational systems and manuals to ensure compliance with statutory regulations and corporate policies/standards;



  • Ensuring that complaints from applicants, holders of National ID cards, users of verification services and the general public are promptly investigated and addressed;
  • Organising and implementing training programmes for staff in the District;
  • Ensuring the adherence by staff to standard operating procedures and instructions issued from time to time by the Authority;
  • Ensuring the discipline and welfare of staff in the District;
  • Ensuring that logistics assigned to the district office are used judiciously and properly accounted for;
  • Facilitating the safe and secure deployment and storage of registration materials and logistics in the district as well as their maintenance;
  • Performing any other duties that may be assigned by the Executive Secretary.


Qualifications and Experience

  • A Master’s Degree in the Social Sciences, Business, Computer Science/Information Technology or related discipline from a recognised University or equivalent professional qualification is required;
  • At least two (2) years post qualification working experience which combines strategy and operational leadership prior to working with the National Identification Authority;
  • A minimum of three (3) months working experience with National Identification Authority is required;
  • Proven completion of National Service.


Competencies and Skills

The successful applicant must have the following:

  • Excellent leadership skills;
  • High level of integrity and maturity;
  • Sound decision-making skills;
  • Strategic planning and performance management skills;
  • Excellent and effective communications and interpersonal skills;
  • Strong analytical, quantitative and problem-solving skills;
  • Good negotiation, persuasion and conflict management skills;
  • Excellent report writing skills;



  • Ability and agility to work under pressure and meet deadlines;
  • Fluency in written and spoken English;
  • Fluency in at least one Ghanaian language;
  • Working knowledge of one other Ghanaian language is an advantage;
  • Proficiency in Microsoft Office;
  • Having a licence to practice as a Commissioner for Oaths is an advantage;
  • Willingness to accept posting to any part of the country.

Salary and other Conditions of Service: As applicable in the Public Service

How To Apply

Applications should be submitted with the following supporting documents:

  • Curriculum Vitae;
  • Certified photocopies of academic and professional certificates;
  • Addresses of three (3) referees, including telephone numbers and e-mails;
  • The cover letter should indicate applicant’s region and district of residence.

The application, together with the above-listed documents should be forwarded to:



P. O. BOX M680,



Via the Link :

CLOSING DATE : Not later than 5th April 2021

NB: All unsolicited applications previously submitted to NIA shall not be considered;

Only shortlisted applicants shall be contacted.


  • Do not pay any fee to any Recruiter.
  • The Recruiter may amend, delete or expire jobs at any time without notification.
  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.


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