DeLaphone IT Jobs in Accra
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The IT Support Coordinator at reports to the Operations Manager. This position is responsible for the planning, building and management of the IT infrastructure as well as related policies for the organization. The IT Support Coordinator may be outsourced to render these services to external partners of the organization.
Duties & Responsibilities
- Understanding, implementing and managing an access policy to protect the corporate network including document/data security
- Identifying trends; determining system improvements, and implementing change
- Scheduling upgrades and security backups of all business systems
- Ensuring the smooth running of all IT systems including corporate networks, workstations, mobile communication devices, anti-virus software, print services and email systems
- Ensuring that software licensing laws are adhered to by all employees
- Providing secure and reliable access to corporate network for remote users
- Ensuring the security of corporate data from internal and external attack
- Ensuring device access security by controlling visitor’s access to the company’s network
- Building a system that provides all employees with technical assistance via an appropriate issue-tracking system
- Ensuring the implementation of IT policies and providing leadership in all corporate IT functions
- Accomplishing information systems goals towards meeting the organization’s mission
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Qualification, Skills and Experience
Education and Experience:
- BSc in Computer Science/Information Technology/Management Information Systems
- At least two years general management experience Knowledge, Skills and Abilities
Technical:
- GSuite and Office 365 Administration
- Corporate computer hardware and software systems
- System administration (Network, Databases, Operating Systems)
- Computer viruses and security
- Corporate/Enterprise Email/Collaboration systems management
- Corporate IT network management
Others:
- Management and supervisory skills
- Ability to learn and implement IT-related strategies
- Team Building skills
- Analytical and problem-solving skills
- Effective written, verbal, presentation and listening communications skills
- Project Management skills
- Budget Development
- Possess improvement skills
Personal Attributes:
- Be honest and trustworthy
- Pursue excellence
- Have integrity, reliability and a strong work ethic
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