Learning Management System (LMS) Administrator - AFREhealth

The African Forum for Research and Education in Health (AFREhealth) is an interdisciplinary health professions organization that works with educational institutions, Ministries of Health, and other stakeholders to improve the quality of health care in Africa through research, education and capacity building with a focus on health workforce development and interprofessional collaboration. It is formed by individuals, universities, institutions, and networks from all the geographic and linguistic regions of Africa namely Anglophone, Francophone, Lusophone and Arabophone.

AFREhealth’s Vision

To be a responsive and leading African forum in the pursuit of excellence in health research, education and service provision.

AFREhealth’s Mission

To provide African leadership for responsive health professions education, training, research and service delivery through: (a) Partnership/Collaboration, (b) Networking, (c) Advocacy, (d)Resource mobilization, (e) Strategic communication, (f) Sharing best practices, (g) Capacity building, and (h) Transformation of responsive health professions education, research and healthcare deliver

AFREhealth’s Values

AFREhealth is driven by the following keys values: a) Professionalism; b) Accountability; c) Mutual respect; d) Team spirt; e) Gender sensitivity; f) Excellence; g) Equity; h) Inclusiveness

Job Description

Job summary

The LMS Administrator is responsible for leading and driving the administration, management, continuous improvement of the operations, integration and optimization of the learning platform and related learning tools and technologies

Duties and Responsibilities

• In conjunction with the Executive Director, identify the LMS implementation activities and tasks, determine the persons responsible for each individual task and provide clarity, as needed, on responsibilities so that every individual knows what is expected of them.
• Actively participate in e-Learning course development and upkeep by coordinating and
• ensuring that all those involved in a course content development work well together and are aware of the common goal. S/he will review and revise the course content, after consultation with the relevant committees to ensure errors that undermine the quality of the course are dealt with, as well as resolve navigation issues in the course design.
• Define user roles and enroll them. For instance, which learners have access to specific online training content, or which pre-requisites learners need to complete before they are able to access certain online training modules or activities.
• Maintain accurate LMS records, analyze and evaluate all the metrics to gauge effectiveness of the system.
• Train users and assist on basic system functionality including self-serve functionalities (i.e. reporting, accessing learning materials, course assignment, recording training activities).
• Provide support to the relevant technical team by appropriately assigning troubleshooting tasks to the appropriate IT expert/s and giving them the resources they require to work.
• Coordinate and administrate the appropriate structures of AFREhealth (e.g. E-Learning Technical Working Group, Training and Skills Development Standing Committee, etc.) on the development and fine-tuning of AFREhealth’s online training strategy, the governance of the LMS, and other related assignment as may be required.
• Provide on-going feedback to the LMS infrastructure technical experts, the instructional designer/s, AFREhealth leadership, the Secretariat team, etc. to enhance content management and the workflow, as well as to learners who may require additional support to achieve their learning goals.
• Maintain the system which includes upgrading the system to maximize functionality, uploading new content, back-up and restore courses, etc.
• Coordinate the development of resources for helping others within AFREhealth to master the platform. Such resources may include flowcharts or demonstrations that showcase how to access or navigate the LMS.
• Assist with maintaining and managing AFREhealth membership database system, including the analysis of the membership data and linking it to the AFREhealth website.
• Serve as primary point of contact with LMS Infrastructural technical experts

 
Qualifications

• Relevant Diploma, certificate in IT field
• Familiarity with instructional design for health sciences
• Knowledge of trends in the use and effectiveness of eLearning
• Experience entering/editing content into an LMS, ideally Moodle
• Analytical, verbal, written and interpersonal communication skills
• Ability to work collaboratively in a team (including a remote team with members in different countries)
• Knowledge of Microsoft programmes

Required Skills or Experience

• Relevant Diploma, certificate in IT field
• Familiarity with instructional design for health sciences
• Knowledge of trends in the use and effectiveness of eLearning
• Experience entering/editing content into an LMS, ideally Moodle
• Analytical, verbal, written and interpersonal communication skills
• Ability to work collaboratively in a team (including a remote team with members in different countries)
• Knowledge of Microsoft programmes