Ward Secretary / Billing Clerk - Halcom Management Services

WARD SECRETARY/ BILLING CLERK

SUMMARY OF RESPONSIBILITIES: 

suitably qualified customer-orientated person to provide timeous, efficient front-line service to patients and visitors in the wards. The position encompasses patient and customer liaison, administrative, secretarial and billing services.

RESPONSIBILITIES AND DUTIES

• Provide timeous, efficient front-line service to patients and visitors in the wards.
• Build productive customer relationships and take responsibility for customer satisfaction and loyalty through effectively meeting customer needs,
• Assume responsibility and accountability for the successful completion of all assigned tasks through management of time and resources to ensure that work is completed efficiently and accurately, considering all areas involved, no matter how small, in all aspects of the job
• Assist Nursing Unit Manager as and when required with various requests to ensure the smooth running of the unit eg obtaining stickers from reception, medication from pharmacy, linen, stationery etc

• Daily auditing, reconciling and billing of patient files, cycle counts, and stock take and daily management of stock whilst complying with billing protocol and policies
• Administrative and secretarial services,

JOB REQUIREMENTS

• WASSCE/SSCE or equivalent
• At least 1 years’ experience in a billing position within a private hospital environment
• Customer-oriented with exceptional interpersonal skills
• Computer literate – must be accurate and pay attention to details
• Organised, able to multitask and work well under pressure
• Participative and able to work as part of the team