Account Manager - Glovo

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.

Our vision and ambition are not only to make everything immediately available in your city but it is also to offer our employees the job of their lives. A job where you’ll be challenged and have the most fun working in through tech-enabled experiences.

Your work-life opportunity:

Glovo is looking for a talented and ambitious Account Manager. Are you looking for a challenging experience in one of the fastest growing Startups in Europe? Do you want to contribute building a product that will disrupt the On demand market?

Be a part of a team where you will:

• Develop and manage partner relationship for all the accounts in your portfolio.
• Meet with clients regularly to build strong commercial relationships. Manage each assigned partner through regular contact by telephone, email, face to face partner review /re-sign meetings.
• Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence
• Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties
• Deliver day to day campaign execution, optimization, and analysis across multiple clients
• Deliver outstanding day-to-day client service and a high quality of work to agreed excellence service and performance.
• Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM. Track and reporting of performance metrics
• Get feedback from our partners and translate it into product, marketing and operations improvement. Be the main POC between Glovo different areas and the Partner.

You have:

• Minimum 1 year of experience in Account Management and/or Business Consultancy preferably in FMCG, digital platforms or on-demand delivery industry
• Data-driven profile with strong business acumen
• Proactive, organized and detail oriented
• Problem solving, perfect written and spoken communication
• Excellent knowledge of Excel and MS Office
• Proficiency in Italian and English is a must
• Nice to have: experience on using Salesforce and SQL

Experience our Glovo Life benefits:

• Enticing Phantom Shares plan
• Zero Glovo delivery fee on all Glovo orders!
• Flexible working environment

What you’ll find when working at Glovo:

• Gas: We work hard with energy and passion for what we do.
• Care: We act in the best interest of a sustainable future.
• Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
• Stay Humble: We embrace mistakes and feedback to learn from them.
• Glownership: We roll up our sleeves and get work done no matter our position and level.