Sales Support Officer - Impact Talent Ghana



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Impact Talent Ghana Sales / Marketing Jobs in Accra


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A food processing company located at North Industrial Area in Accra is seeking a Sales Support Officer who will be reporting directly to the Marketing Manager and perform the below listed duties.

Duties / Responsibilities:

  • Generates and processes new sales leads as necessary
  • Answers phone calls from customers and deals with problems as they arise
  • Takes sales information and puts it into an easily readable format
  • Follows up with customers to make sure that they are satisfied with a particular product
  • Makes sure that sales persons are on track with sales goals
  • Meets with other departments to make sure that sales people are doing their job correctly
  • Provides any necessary data or reports to the sales team
  • Arranges appointments with clients and sales team
  • Acknowledges customers by responding to emails, texts, and phone calls


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  • Updates all contact information for clients
  • Deals with any customer complaints and resolves the issue as necessary
  • Arranges travel and accommodations for any sales person that is meeting clients outside of the office
  • Does any necessary administrative work including filing reports or presenting sales team with necessary documents

 

Job Requirement: 

Qualification, Experience, Education, Skills and so on the candidate should possess

  • Minimum of 2-3 years experience in a similar role as a sales coordinator or in other administrative positions will be considered a plus.
  • Proven experience in sales.
  • Good computer skills (MS Office).
  • Proficiency in English.
  • Well-organized and responsible with an aptitude in problem-solving.
  • Excellent verbal and written communication skills.
  • A team player with high level of dedication.

Location: North Industrial Area, Accra



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