Enterprise Life Customer Service Jobs in Accra
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The company has opportunities for qualified and interested persons to join its Distribution Division and support in driving sales while achieving on their personal goals.
- REPORTS TO: Business Manager, HNW
- REMUNERTION: Per approved remuneration structure. Further details of this as well as other terms of employment will be discussed at the interview
JOB PURPOSE:
- Sale and Advisory services
- Handling of all customer requests
- Relationship management
- Prospecting
- Feedback management.
- Reporting and Data Management
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JOB DESCRIPTION:
- Proactively identify, contact and sell life policies to target market.
- Maintain a consistent high level of service delivery whilst identifying new business opportunities.
- Serve as personal insurance advisers and or consultants to their clientele in the value creation
- process.
- Manage all customer related issues ranging from online services to policy administration issues,
- payment of premiums, advice on new products and loyalty related benefits or services.
- Conduct periodic visits to the client and establish strong relationship.
- Develop and maintain a client referral database on potential clients.
- Keep records of all business generated
- Manage client exits whilst ensuring utmost customer satisfaction
Required Skills or Experience
- A minimum of a 1st degree in any discipline from a recognized local or international university
- Working experience in sales or client services environment
- Have excellent IT skills
- Excellent oral and written communication skills
- Focused and structured in approach, effectively managing multiple tasks to meet deadlines.
- Creative, confident and professional person with high levels of drive and integrity
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