IT Officer - SratServ Ghana

STRATSERV Ghana Limited is a merger of expertise of individuals who are the best in what they do. We cover the areas of manpower supply, sales consulting, coaching, and mentoring. Our distinct program which has been adopted and used successfully on 3 different continents has increased the sales revenue of our clients to very significant heights. Our training program is the only sales training course approved by CIMG (Chartered Institute of Marketing Ghana) We provide a program that is bespoke to our client’s needs. Whether you need sales training for your staff, field supervision, or a total revamping of your sales department. We do it all. We have a proven track record with giants in the finance, insurance, advertising, FMCG, and the automobile industry.

IT Officer

MISSION

The IT Officer, under the direct supervision of the I.T Manager, would intervene in the areas that follow and in line with his area of expertise:

• the management, availability and service quality of the network administration
• the installation of computers for users and ensure the availability of their associated application
• The set-up and maintenance of telecommunication networks between the head office and the outlets.
• assisting the marketing team in the creation of requests in the database

MAIN RESPONSIBILITIES AND TASKS

ADMINISTRATION AND PRODUCTION:

Managing the Systems Administration

• Install and configure the database on the servers
• Ensure the maintenance of the database and their servers (integrity, performance, consolidation, update)
• Ensure perfect completion of periodic checks/repairs, especially end-of-day operations.
• Ensure proper storage (saving and archiving) of data
• Administer profiles and users of the operational software
• Administer and maintain the different environment necessary for the evolution of the operational software ( live environment, test, training) and its interface
• Ensure uniformity of the configuration for all installed database.

Installation and maintenance of office tools:

• To ensure that all I.T. equipment are functional to a satisfactory level, the IT Officer will:
• Manage the bulk of computers of the institution ( both fixed and portable ones)
• Install and update office software’s and security tools (anti-virus, firewall)

NETWORK AND COMMUNICATION:

Installation and maintenance of the telecommunication network of the institution

• Manage the network at the office and at different sites (cables, Wi-Fi, …)
• Ensure the security of the computer network (data confidentiality) and to ensure the security of installations

Assist the operational team (training, creation of requests, access to database …)

• Train the users of the software, users of the MIS – Management Information System, and standard office packages if necessary
• Create ad hoc requests or rapport in collaboration with the experts of the profession
• Be available to auditors in their missions of investigation when the need arises