Revenue Assurance Specialist - Vodafone Ghana

Our purpose at Vodafone Ghana is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

Role Purpose

The Revenue Assurance Specialist will be responsible for monitoring revenue assurance KPIs for the following areas: Fixed and Mobile Network Assurance covering Platform Integrity, Usage Assurance, ADSL Service Revenue Assurance, Revenue Reporting Validation and Deferred Revenue Balance Validation.

Duties and Responsibilities

• Review and analyse rated events, rate plans, and charging system table to determine areas of revenue leakage (Mobile Prepay).
• Review and analyse rated events, rate plans, and charging system table to determine areas of revenue leakage (Mobile Prepay).
• Perform operational audit roles on all the Prepay and Postpay systems
• Perform end-to-end reconciliations covering the Fixed and the Mobile network nodes. Review roaming and interconnect controls
• Review controls on Vodafone Cash Operations. Perform other requests made by the Revenue Assurance Manager

Qualification and Experience

• First Degree in computer science/Mathematics/Business of Finance
• Must have 5yrs experience in Finance, Auditing, Revenue Assurance or related assurance work experience, of which, 2-3yrs must be in a supervisory role.
• Experience in the use of data analytic tools or revenue assurance tools
• Experience in process mapping and understanding data models
• Analytical and problem solving skills
• Demonstrated ability to work in an ambiguous, fast passed, consistently changing environment
• Certified Information System Auditor

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.