System and Network Administrator, Accra - Reputable Company

The primary responsibility of this entry level role as System and Network Administrator will be to configure, install, and support the organization’s and Clients local area network (LAN), WiFi, printers, Windows workstations, and Windows servers. Install and support business applications throughout the Windows network. This position will also contribute to software development projects throughout the company. This role will be the primary support engineer for I.T. needs of at business locations, ensuring functional workstations and servers, and reliable network connectivity. This position will involve working with a wide array of technologies.

Responsibilities

•  I.T. administration / support
• Windows network and workstation setup, maintenance, troubleshooting, and support
• Network troubleshooting
• Support Windows workstations for staff

Vendor Support/Hardware

• Troubleshoot vendor applications on-site and remote.

• Work with application vendors to resolve issues
• Work with existing network and support vendors
• Order, assemble, configure, and install software on new machines
• Picking and ordering replacement hardware

General Responsibilities

• Perform self-directed activities to support completion of individual and team goals.
• Participate in Technology Department team meetings and other meetings and projects as needed.
• Other duties, reports and specialized projects as needed.

Required Skills or Experience

A Diploma in Information Technology, Management Information Systems, or related field; or an equivalent combination of skills, training and experience.

Experience and Abilities Requirements

• Understanding of security best practices with some oversight, demonstrate ability to interpret and solve tactical problems, resolving problems and issues from experience or using a variety of resources
• Strong interpersonal, written and oral communication skills - ability to write technical documentation
• Ability to present complex data in an understandable and relevant manner
• Organized, detail oriented and ability to concentrate on fine detail with interruptions
• Thrive in a self-directed/motivated entrepreneurial environment
• Demonstrated ability for planning, organizing and managing projects to meet deadlines
• Working knowledge of Microsoft Office Suite

Additional skills of interest

• MSSQL database administration
• Network hardware configuration and troubleshooting experience
• Understanding of how DNS / WINS works