ARB Apex Bank IT Jobs in Accra
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ARB Apex Bank invites applications from suitably qualified Ghanaians who are goal-oriented, results-driven with good leadership qualities and enthusiasm into the IT job vacancies in Ghana below .
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ARB Apex Bank IT Jobs In Ghana 2020
Applications Officer
To enhance operations of the ARB Apex Bank and Rural and Community Banks (RCBs) by designing, developing and implementing business software solutions and providing support to end-users.
KEY RESPONSIBILITIES
- Provide maintenance and support of business application systems of the Bank to ensure timely rollout for use by RCBs.
- Train RCBs on business systems to ensure users can effectively run the systems.
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- Liaise with consultants to roll out projects assigned to ensure they are completed on time and meet the Bank's
- Perform Close-of-Day activities to ensure the banking software is ready for use the next day and generate reports for submission to Applications
- Resolve incidents logged in the Helpdesk System and escalate unresolved issues to vendors to ensure they are addressed
- Provide support to users of software and applications used by ARB Apex Bank and RCBs
- Apply patches and upgrade all business applications to correct errors and enhance the smooth use of the systems.
- Connect new RCB Agencies to the Date Centre infrastructure in toms of setup, configuration end implementation of business applications
- To perform any other tasks which may be assigned by the Supervisor
QUALIFICATION AND EXPERIENCE
- A degree in Computer Science/Information Technology or a related field from a recognised University
- At least six (6) years post-qualification experience in a similar environment
- Relevant Professional Qualifications will be an added advantage
Applications Manager
ROLE SUMMARY
To enhance operations of the ARB Apex Bank and the Rural and Community Banks (RCBs) by managing business applications and providing support services to ensure maximum uptime and quality service delivery.
KEY RESPONSIBILITIES
- Resolve incidents logged in the Helpdesk system and escalate unresolved issues to vendors to ensure they are addressed
- Ability to troubleshoot errors or bugs identified in software applications and provide fixes where applicable
- Provide support to users of software and applications used by the Bank and the RCBs.
- Apply patches and upgrade all business applications to correct errors and enhance the smooth use of the systems.
- Conduct tests on off-the-shelf applications to ensure that issues identified are promptly resolved
- Connect new RCBs and Agencies to the Data Centre infrastructure in terms of configuration and implementation of business
- Manage projects assigned and ensure they are implemented in line with agreed terms of reference to ensure value for money for the Bank
- Ability to develop busine. system requirement document for either in-house development or to procure an off-the-shelf system.
- Train end-users on business systems to ensure they can effectively operate the systems
- Ensure Close oof Business is run to make system ready for the nexy business day
- Ability to write routines and cron jobs when the need arises
- To perform any other tasks which may be assigned by the Supervisor
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