Customer Service Coordinator - Robert Bosch Ghana

Job title: Customer Service Coordinator - Robert Bosch Ghana

Job Responsibilities

• Responsible for overall internal sales activities such as enquiry, order, fulfilment, receivables, after sales service management

• Tracking achievement of sales objectives

• Turnover and gross margin responsibility for all Bosch Power Tool business for the relevant countries

• Responsibility for sales planning and price list

• Daily Customer service to increase turnover

• Collaboration with Logistic department to insure availability and time delivery

• Responsible for overall internal sales activities such as enquiry, order, fulfilment, receivables, after sales service management

• Tracking achievement of sales objectives

• Turnover and gross margin responsibility for all Bosch Power Tool business for the relevant countries

• Responsibility for sales planning and price list

• Daily Customer service to increase turnover

• Collaboration with Logistic department to insure availability and time delivery

 

Qualification & Requirement

• University degree in business administration with additional Marketing and commercial background

• Fluent in English and French

• Target orientated

• Proven communication skills.

• Good level of analytical, strategic & numeracy skills

• Proven ability to perform under pressure.

• Minimum of 2 years working experience, preferable in the power tools business.