Telecommunication Jobs In Accra : Vodafone Ghana Job Vacancy For EVM Specialist
Telecommunication Jobs In Ghana 2024Jobs In Accra 2024
Read Also: 10 checks to identify fraudulent or scam job offers
Job Alerts: Click here to join us on Telegram
How do i apply for this job? Click here Hide
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Role purpose:
- Responsible for developing and executing the Enterprise Retention, Acquisition, Development (RAD) strategies for Vodafone Business Solutions and Vodafone Wholesale. Driving base management and ARPU improvement whilst reducing churn using predictive analysis and tools (IBRO)
- Campaign management strategies – creation, execution and tracking
- Responsibility for the EBU loyalty budget to driveEnterprise Net Promoter Score across the segments.
- Responsibility for the development through the CustomerLifecycle Management Framework.
- Responsible for the development and proposal offorecasts and tracking of actuals for inflow (volumeand revenue) and outflow.
Key Responsibilities
- Reporting, forecasting & budgeting
- Churn insight, gap analysis and retention project Management
- Pricing Strategy and Management
Key Performance Indicators
- Retention and churn forecast (volume/value)
- Retention and churn management program results againstKPIs- impacting churn volume and value, retentionintensity %, retention ROI
- Data- driven analysis to refine and support channeltargets
- Project planning, management and coordinationdocumentation, setting up required processes to ensureresults are delivered
Core competencies, knowledge and experience
- University degree
- Full/part qualification in CIMA/ACCA/ICAEW/ICA orrelated MBA
- Advanced excel with excellent modelling skills (working knowledge of Macro, visual basic or any programming language)
-
Excellent product knowledge especially inenterprise market and the overall communication industry
- Outstanding knowledge of database systems and reportmanagement software applications
- Relevant experience in a commercial and/or technologyrelated environment.
- Customer Value Management Principles
How To Apply
JobSearch Ghana Job Widget
Display job vacancies in Ghana on your website or blog for FREE!!