VCentre & Cloud System Admin - Vodafone Ghana

Role Purpose

Responsible for the Microsoft Infrastructure Platform including the physical, VCentre and Cloud systems by performing the following; 

• Control of the Windows systems on a day-to-day basis
• Manage and maintain the VMware infrastructure
• Build and install computer infrastructure 
• Configure the servers
• Perform System Administration
• Perform Backup & Recovery
• Provide Technical Support
• Conduct Testing and Deployment of new components 
• Patch servers to fix vulnerabilities
• Ensure all servers meet the agreed cyber security baseline (CSB) requirements 

Key Accountabilities and Decision Ownership

• Installation, upgrade and maintenance of all Windows operating systems, services and 3rd party products
• Install hardware and software upgrades according to established specifications.
• Performs performance monitoring, and regular backup and ensures others comply with backup procedures.
• Adds and deletes users, user directories, passwords and applications as needed.
• Executes recovery procedures according to established guidelines.
• Analyses and resolves problems on a local level in an accurate and timely manner; escalates problems to appropriate personnel.
• Answers call from local administrators and/or users promptly.
• Schedules and/or performs maintenance on components as needed.
• Implement security policies and administer security rules.
• Provide system accounting reports for CPU usage, disk, and IO.
• Carry out Windows-based projects from installation, and implementation through to completion of project and making it a production system.
• Implement monitoring tools.
• Provide system documentation and operational procedure book
• Knowledgeable of spam filtering and antivirus appliances or software and spyware controls. 

• Administration and monitoring of Active Directory and serves as a Domain Administrator. 

• Research problems, resolve issues, provide root cause analysis, document findings, and takes corrective action as required

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Core Competencies, Knowledge and Experience

• Exceptional track record in the configuration, and management of Microsoft Infrastructure Platform including the physical, VCentre and Cloud systems 
• Hardening and patching of Windows operating systems
• Understanding and proven capability of working within an environment of rapid operational and cultural change
• Must have a working knowledge of virtualization and cloud computing 
• Strong problem-diagnosing and troubleshooting skills.
• Support greater use of automation of all key activities

Must have Technical and Professional Qualifications

• Bachelor's degree in computer science, management information systems, Diploma in information systems, 
• MCITP, MCSE or related field preferred
• 4 or more years of Microsoft administration 
• 2+ years’ experience with Antivirus administration and Support
• 2+ years’ experience with Virtual Servers, VMWARE, Windows Terminal Server Management and Security and Server Configuration