Cashiers - Josie’s Cuppa Cappuccino Limited

Josie’s Cuppa Cappuccino is listed as one of the best coffee shops in Africa. 23 years of passionate service and excellent food delivery. Josie’s Cuppa Cappuccino is next to Airport Residential Area and is located in Greater Accra, Ghana

Josie’s Cuppa Cappuccino Limited seeks to recruit honest and vibrant candidates for the following positions:

POSITION: Cashiers

SUMMARY

Cashiers scan items, ensure that prices are quantities are correct, and collect payments. They also assist customers by explaining or recommending items, answering questions, and processing exchanges or refunds.

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DUTIES AND RESPONSIBILITIES

• Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
• Operating scanners, scales, cash registers, and other electronics.
• Balancing the cash register and generating reports for credit and debit sales.
• Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
• Processing refunds and exchanges, resolving complaints.
• Bagging or wrapping purchases to ensure safe transport.
• Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes.
• Maintaining a clean workspace.

SKILLS NEEDED

• Customer service or cashier experience.
• Ability to handle transactions accurately and responsibly.
• High level of energy with strong customer service skills.
• Basic math and computer skills.
• Ability to stand, walk, lift heavy items, and work with other team members in a fast-paced environment to provide excellent service.
• Attention to detail.
• Helpful, courteous approach to resolving complaints.

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Location: Airport Residential Area, Accra