Customer Service Jobs In Accra : Call Center Rep - Elite Food Processing Company
Customer Service Jobs In Ghana 2024Jobs In Accra 2024
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Job Description
- Managing large amounts of inbound and outbound calls in a timely manner
- Following call center “scripts” when handling different topics
- Identifying customers’ needs, clarifying information, researching every issue, and providing solutions
Qualification Required & Experience
- Diploma
- Track record of over-achieving quota.
- Strong phone and verbal communication skills along with active listening.
- Familiarity with CRM systems and practices.
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree
Location: Kanda, Accra
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