Coordinator - Research, Innovation & Product Development

We are the leader in the financial services sector in Ghana. To help sustain our ambition and market leadership, we are seeking astute, result-oriented and ethical team players with the requisite experience and skills to deepen our customer-centric approach to doing business in the following position

COORDINATOR - RESEARCH, INNOVATION & PRODUCT DEVELOPMENT

Job Duties/Responsibilities:

• Liaise with appropnate research institutions to design and scope research projects aimed at gathering relevant data for management decision making.
• Review research findings and use same for designing new products or re-launching existing products to meet customer needs and expectation. Engage internal and external stakeholders (customers, intermediaries, regulator etc) to gather relevant feedback to co-create new products and undertake innovative solutions that will meet specific needs of different segments of the market and across different lines.
• Monitor the performance and relevance of the company's products on the market and make appropriate recommendations for Management decision making.

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• Undertake regular scanning of the general economy, industry, or competitive environment to identify possible threats and opportunities that will require innovative action by the company.
• Spearhead the development of an innovative mindset and the integration of the innovative process in the business.

Qualification Required:

• 1st Degree and or professional qualification. Master's degree is an added advantage

Experience 

Minimum 2- 4 years and above in:

• Product development/Research and Analytics/Innovation Management/Project Management