Front Desk Officer - Unicom Chemist

Unicom Chemist, areputable Pharmaceutical company seeks the services of a results and goal-oriented Front Desk Officer to join our team

POSITION PURPOSE AND OBJECTIVES

• Attract potential and existing customers by answering product and service questions on behalf of the company.
• Serve as a liaison between the company and its clients

KEY FUNCTIONS

• Receive visitors to the company in a courteous and timely manner without any delays
• Ensure that the reception area is always well cleaned and organized daily
• Receive calls daily on behalf of the company in a professional manner to improve the company’s business and brand

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• Ensure that all letters/mails received on behalf of the company is forwarded to the appropriate persons in a timely manner
• Manage telephone lines to ensure that all lines are working properly
• Manage and supervise cleaners to ensure that all washrooms are well cleaned and organized

EDUCATIONAL QUALIFICATION

An HND or a 1^st degree in any Social Sciences from a recognized institution with a minimum of 2 years’ experience in a similar role.

REQUIRED SKILLS AND COMPETENCIES

• Good computer literacy (MS Office, Excel, Power Point)
• Excellent communication skills, both verbal and written
• Professional telephone manners
• Good interpersonal relationship
• Demonstrates high sense of confidentiality

A good deal of common sense, etiquette and an ability to think on one’s feet

Location: Accra