Service Operations Manager - Epiroc



Our website is made possible by displaying online advertisements to our visitors.
Please consider supporting us by disabling your ad blocker.

Epiroc Engineering Jobs in Ghana


1. Patiently scroll down and read the job description below.

2. Scroll down and find how to apply or mode of application for this job after the job description.

3. Carefully follow the instructions on how to apply.

4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.


In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders.

We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere.

Job Title: Service Operations Manager

Mission

  • Key customer management and one point of contact for MRS Parts & products Sales and commercial matters.
  • Develop key and Strategic customer relationships to the next high level.
  • Responsible for Parts and MRS Products Sales growth, profitability and planning

Role

  • Provide solid field and marketing strategy to grow the Mining & Rock Excavation Service (MRS) business in Ghana and English speaking West Africa
  • Develop and grow MRS products – both Service & Parts
  • Responsible for Key account management and Customer satisfaction. Participate in MRS Marketing activities.
  • Provide aftermarket Support to Capital divisions during tenders.
  • Champion Keys to Success (K2S) activity follow ups. Develop new customer base and help maintain existing fleet in operation
  • Provide Parts Planning and coordinate with Logistics for inventory Planning.
  • Grow Key customer (TCO) in the Territory and coordinate with Dealers in Liberia, Sierra Leone & Nigeria for MRS Product’s development and sales.
  • Responsible for Key Customer complaints and follow up.


ADVERTISEMENT - CONTINUE READING BELOW


  • Follow-up for on Receivable and Inventory reduction and efficiencies
  • Other duties and projects as assigned.

Skills & Experience

  • Bsc./HND in Mechanical or Electrical Engineering. Masters in Business, Engineering or Mining will be an added advantage
  • Five to ten years of hands on experience in sales/technical or equivalent combination of education and experience.
  • Must have both OEM & Mine Maintenance Experience
  • Strong Computer knowledge in Data Analysis, MS Excel, PowerPoint and Word.
  • Experience in any ERP system

Attitude

  • Assertive and Self-Driven
  • Passionate & motivated
  • Good time management skills
  • Good Leadership

United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.



ADVERTISEMENT - CONTINUE BELOW TO APPLY




FIND CURRENT JOBS IN GHANA 2025 TODAY

JOB OPPORTUNITIES IN GHANA AND SOUTH AFRICA


Discover the latest job vacancies in Ghana and South Africa across top industries including finance, healthcare, IT, logistics, customer support, and remote work. Whether you're based in Accra, Johannesburg, Cape Town, or Kumasi, find trusted career listings, CV building resources, and cover letter writing tips to help you get hired faster. Our job board features opportunities in government, NGOs, internships, graduate programs, and international companies hiring in Africa.

EXPLORE REMOTE JOBS, ONLINE WORKS, AND FREELANCE OPPORTUNITIES

Work from anywhere with flexible remote jobs and freelance projects in tech, content writing, customer service, design, data entry, and virtual assistance. Whether you're in Ghana, South Africa, or abroad, start earning online with global companies hiring remote workers. Access guides for setting up your freelance profile, optimizing your CV for remote roles, and tips to get hired on platforms like Upwork, Fiverr, and Freelancer. Perfect for students, stay-at-home parents, and professionals looking to work from home. Discover online job opportunities that fit your skills and schedule — start your remote career today.

Receive daily job alerts, explore career development advice, and access tools that support job seekers, recruiters, and professionals at all stages of their careers.

BEST PERSONAL LOAN AND SALARY MANAGEMENT TIPS FOR PROFESSIONALS

Manage your salary wisely. From budgeting and savings to online loans, mobile money comparisons, tax filing, and personal insurance — get the financial knowledge you need to succeed in your new role. Our expert tips help job seekers and professionals across the world take control of their money and plan ahead.

🔗 Visit our Personal Finance Hub for career-driven financial advice.

TOP CAREER ARTICLES FROM EXPERTS