Jumia Ghana Advertising/Media Jobs in Accra
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Full Job Description - Read Carefully
Jumia Ghana interested in strengthening its team is recruiting the following jobs in Ghana below.
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Latest Jumia Ghana Jobs
Social Media Associate
Main responsibilities:
- Perform benchmarking of Jumia Ghana with relevant competitors and other Jumia countries
- Make checks on all our SoMe on a daily basis to ensure customer queries are attended to in real-time
- Work with the social media manager to create content weekly to ensure posts generate the right level of engagement
- Collaborate with the graphics team to ensure quality visuals for your content
- Be ahead of the curve for all the viral trends. Trending products, challenges, reposts, videos, etc.….
- Share best practices across countries
- Coordinate with CS interacting with our followers and customers on a daily basis
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- Implement influencer plans as designed by the social media manager and ensuring operational efficiency of influencer management activities
- Monitor the impact of their posts on some performance indicators; Engagement levels on their posts, # orders, etc.
Required Skills & Qualifications:
- Passion for social media scene and trends
- 2-3 Years work experience in a related field
- Fast learning abilities and analytical skills
- Well organized and ability to simultaneously handle multiple projects
- Excellent communication skills in English, and willingness to be immersed in a very international and entrepreneurial environment
We offer:
- A unique experience in an entrepreneurial, yet structured environment
- The opportunity to become part of a highly professional and dynamic team working around the world
- An unparalleled personal and professional growth given the challenges that we propose you to take
Key Account Manager, Advertising
Main Responsibilities:
- Proactively lead client relationships by leveraging Jumia traffic and platform capabilities to drive the client’s business and marketing objectives
- Act as a trusted advisor to the Key Account to proactively drive adoption, upsell and retention
- Collaborate with Key Accounts brands and their partners to develop clear business objectives, high impact digital marketing programs and measurement of those programs
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- Manage projects across cross-functional teams and with the client to ensure successful delivery of those programs
- Present findings and results to Key Accounts client executives
- Act as a knowledgeable industry leader in online marketing, analytics, and targeting
- Improve and share project management processes, standards, templates and best practices both internally and with client teams
Required Skills & Qualifications :
- Interest in delivering and supporting Jumia in a client-facing role
- Ability to excel in team environments
- Strong interpersonal and presentation skills
- Undergraduate or graduate degree in a technical or business field
- Passionate about advertising, marketing, data, analytics and technology
- Degree preferably in Marketing, Business or Engineering
- 3+ yrs with Media or Agency experience
- Interest in client-side positions and digital marketing initiatives
We offer:
- A unique experience in an entrepreneurial, yet structured environment
- The opportunity to become part of a highly professional and dynamic team working around the world
- An unparalleled personal and professional growth given the challenges that we propose you to take
Commercial Events Manager
Main Duties & Responsibilities:
- Establishing a 12 months rolling commercial event planning for tier 2 events (one per month, built with commercial team)
- Proposing a couple of concepts for each event: value proposition, visual identity, claim, onsite user flow, deals logic, animations, levers to success. You are responsible for delivering a world-class customer experience.
- Working closely with local marketing, commercial & design stakeholders as well as the central commercial event management team to lock the concepts 4 months ahead
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- Doing heavy international e-commerce event benchmarking and year-long competitor intelligence (offline and online) for upcoming and past commercial events
- Launch the PMO 3 months ahead. Proceed with early steps such a partnerships & T1 sellers’ negotiations
- Once campaign is over, you gather learnings & performance data from all stakeholders and enrich the 18 months T2 calendar accordingly. Aim is to improve our T2 events thanks to our learnings.
- Establish event’s milestones to ensure event is ready for go live date. Establish a contingency plan to prepare for the worst
- Push for deadlines’ respect – all tasks are interdependent: one deadline is missed, and several tasks are delayed.
- Gather & structure information to facilitate the work between all stakeholders. Raise a flag when you spot inconsistencies
- Make the necessary local adaptations so event resonates with customer
- Communicate, communicate, communicate! You are the event’s voice.
Required Skills & Qualifications:
- Merchandiser, curious for competition best practice (offline and online), savvy of branding/event novelties,
- Experience in project management ideally
- Organized: timely, extremely rigorous, detail oriented
- Good communicator, emotional intelligence
- Ability to work under pressure with tight deadlines, being agile
- Data oriented, analytical
- Ability to work autonomously as well as in teams
- Creativity is a plus
Inbound Lead, Network
Jumia Ghana is looking for talented people with a passion for Africa to join our team and embark on our exciting journey!
Main responsibilities:
- Review the process of inbounding at hub.
- Ensure proper handover of packages.
- Strict adherence to service level agreements
- Manage a team
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- Collect and store useful data within our system
- Ensure follow up through emails, phone calls or any required means
Required Skills & Qualifications:
- A good degree in any of the Social Sciences
- Proficient in MS Office and Excel
- Ability to analyze large data sets to make decisions
- Strong communication and inter-personal skills
- Well organized
- Very independent with a strong ability to go further than the expectations
- Capacity to challenge and improve processes
We offer:
- A unique experience in an entrepreneurial, yet structured environment
- The opportunity to become part of a highly professional and dynamic team working around the world
- An unparalleled personal and professional growth given the challenges that we propose you to take
Inventory Team Lead
Main Duties & Responsibilities:
- Developing and implementing processes to ensure warehouse storage space is optimized
- Maintaining high level of inventory accuracy (99%+) and preventing OOS by ensuring regular cycle counts and other inventory processes are observed within SLA
- Maintaining current loss prevention processes (lost and damages) and innovating new ideas to curb warehouse losses
- Enabling and maintaining a culture of operational excellence at the inventory team by developing talent within the team
- Generating reports on key performance metrics of the inventory team
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- Developing and executing strategies with the Warehouse manager to improve the efficiency and effectiveness of the inventory team
Required Skills & Qualifications:
- A Valid degree from a tertiary institution- BSc/HND ( a degree in supply chain and logistics or operations management will be a plus)
- Demonstrable skills in data analysis and presentation using Microsoft office tools. SQL knowledge is a plus
- A minimum of 3 Years’ experience working in retail operations or customer experience with at least 1year experience in a lead role.
- A good knowledge of and an enthusiasm for E-Commerce in Africa.
- Alignment with the Jumia Values
- A lifestyle of excellence, passion and integrity
- Ability to unlearn and learn new skills.
We Offer:
- A unique experience in an entrepreneurial, yet structured environment;
- The opportunity to become part of a highly professional and dynamic team working around the world;
- An unparalleled personal and professional growth given the challenges that we propose you to take.
Outbound Lead, Network
Main responsibilities:
- Review the process of dispatching at hub.
- Ensure proper handover of packages to last mile hubs.
- Strict adherence to service level agreements
- Manage a team
- Collect and store useful data within our system
- Ensure follow up through emails, phone calls or any required means
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Required Skills & Qualifications:
- A good degree in any of the Social Sciences
- Proficient in MS Office and Excel
- Ability to analyze large data sets to make decisions
- Strong communication and inter-personal skills
- Well organized
- Very independent with a strong ability to go further than the expectations
- Capacity to challenge and improve processes
We offer:
- A unique experience in an entrepreneurial, yet structured environment
- The opportunity to become part of a highly professional and dynamic team working around the world
- An unparalleled personal and professional growth given the challenges that we propose you to take
VXP Associate
Main responsibilities:
- Maintaining a positive, empathetic and professional attitude toward vendors at all times.
- Responding promptly to vendor inquiries
- Communicating with vendors through various channels (phone, email, social media
- Acknowledging and resolving vendor complaints.
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- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the VXP process.
- Ensure Vendor satisfaction and provide professional support to all vendors.
Required Skills & Qualifications
- Higher National Diploma, First Degree or equivalent.
- Ability to stay calm when vendors are stressed or upset.
- Juggle with data and proficient with report presentation
- Experience working with customer support
We offer:
- A unique experience in an entrepreneurial, yet structured environment
- The opportunity to become part of a highly professional and dynamic team working around the world
- An unparalleled personal and professional growth given the challenges that we propose you to take
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