Reputable Financial institution Customer Service Jobs in Accra
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
A well established Co-operative Financial institution invites applications from suitably qualified Ghanaian professionals to fill the following positions as Relationship Officers
Reporting Line: General Manager
JOB DESCRIPTION
JOB PURPOSE:
- Provide a readily available service-focused, knowledgeable and experienced point of contact for both new and existing members.
- Maintain a high level of integrity and ethical standards.
KEY RESPONSIBILITlES:
Customer/Member Service
- Identify member needs effectively advise on appropriate products.
- Cross-sell products effectively
Business Development
- Increase the organisation's loans portfolio by encouraging members to use it as their first port of call.
- Sell the organisation's products proactively and increase membership base.
Administrative Compliance:
- Conduct needs analysis to identify members' financial needs and communicate this to the General Manager for further attention
- Ensure proper and up-to-date record keeping.
Other Attributes:
- Assertive, good team player, effective communication skills, self-motivated Achiever.
Qualification and Experience:
- Minimum qualification of BSc Administration, Marketing option with 3 years' experience or HND Marketing with 5 years experience in the Financial Industry.
- Experience in Credit Union management will be an added advantage.
Suitably qualified applicants from Takoradi, Kumasi and Accra are encouraged to apply.
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
A well established Co-operative Financial institution invites applications from suitably qualified Ghanaian professionals to fill the following positions as Relationship Officers
Reporting Line: General Manager
JOB DESCRIPTION
JOB PURPOSE:
- Provide a readily available service-focused, knowledgeable and experienced point of contact for both new and existing members.
- Maintain a high level of integrity and ethical standards.
KEY RESPONSIBILITlES:
Customer/Member Service
- Identify member needs effectively advise on appropriate products.
- Cross-sell products effectively
Business Development
- Increase the organisation's loans portfolio by encouraging members to use it as their first port of call.
- Sell the organisation's products proactively and increase membership base.
Administrative Compliance:
- Conduct needs analysis to identify members' financial needs and communicate this to the General Manager for further attention
- Ensure proper and up-to-date record keeping.
Other Attributes:
- Assertive, good team player, effective communication skills, self-motivated Achiever.
Qualification and Experience:
- Minimum qualification of BSc Administration, Marketing option with 3 years' experience or HND Marketing with 5 years experience in the Financial Industry.
- Experience in Credit Union management will be an added advantage.
Suitably qualified applicants from Takoradi, Kumasi and Accra are encouraged to apply.
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