Community Manager - Regus

Regus provides places to work for everyone, worldwide.

We have built an unparalleled network of office, co-working and meeting spaces for companies to use in every city in the world. It’s an infrastructure to support every business opportunity.

Our network of workspaces enables businesses to operate anywhere, without the need for set-up costs or capital investment. It provides our customers with immediate cost benefits and the opportunity to fully outsource their office portfolio.

It’s a network designed to enhance productivity and connect 2.5 million like-minded professionals: an instant global community, and a place to belong.

Help people work, everywhere 

Over the past three decades, we’ve led a workspace revolution and created a global community for more than 2.5 million people in over 110 countries.

Now we need effective Community Managers to help us drive the next stage of the revolution.

Make an impact 

As a Community Manager, you’ll be directly contributing to the growth and success of your customers as they make use of our global infrastructure.

You’ll help people join the revolution and use flexible working to enhance their productivity.

An exciting challenge 

Whether they’re staying for an hour or many years, our customers all come with different needs. A Regus business centre moves fast and, if you’re driven, enthusiastic and proactive, there’s always a new challenge to focus your energy on.

You’ll use our proven ways of working, but add your own talents to make the difficult look easy and find new ways to delight customers.

Your opportunity to grow 

As we continue to grow, you’ll be supported to grow your own skills and expertise.

Our structured training and development programme is designed to nurture your ambition, with opportunities to take increased responsibility over centre operations and revenue.

WHAT’S INVOLVED? 

As Community Manager, you’ll own customer experience and operations in your centre while working closely with the Area Manager to boost performance.

Creating exceptional experiences: Giving customers the best possible experience in every interaction, from daily support to tours.

Showcasing flexibility: Bringing new customers to the revolution by sharing the benefits of flexible working.

Caring for your centre: Making sure your centre is always the professional, inspiring work environment your community expects.

Developing your team: Getting the best from your entire centre team.

THE TRAITS OF A COMMUNITY MANAGER 

Effortlessly enthusiastic: You’ll bring a positive, inspiring attitude to everything you do for your customers.

Resilient: You’ll combine an appetite for a challenge with the ability to adapt to suit fast-changing situations.

Approachable and influential: You’ll build strong relationships with every customer, so you can better deliver on their needs.

Proudly diligent: You’ll have an eye for detail, understanding how high standards in the smallest moments feed into our wider revolution.

Self-motivated: You’ll take the ownership and act decisively to solve problems, make your time count, and deliver incredible results.

People-focussed: You’ll understand and deliver the things your centre team needs to thrive, from clear goals to encouragement and leadership by example.