Broadband Billing Analyst - Vodafone Ghana
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Role purpose
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To support the maintenance and billing of broadband, interconnect and wholesale services
Key Accountabilities
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Ensure accurate charging and billing of all Fixed Broadband and FTTH Customers using the CBS system
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Ensure accurate rating and billing of all interconnect partners using the PRM system
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Ensure accurate charging and billing of Vodafone Enterprise’ wholesale customers using the PRM system
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Manage and maintain the AAA (Authentication, Authorization, and Accounting) system to ensure customers can connect the internet.
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Manage and maintain the Partner Relationship Management (PRM) system
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Upload new exchange rates, partner tariffs and trunk information into the PRM system
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Configure new Operator trunks and maintain existing ones into PRM system
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Troubleshoot broadband complaints and provide resolution
HOW TO APPLY
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