Insurance Operations Manager - Nsano
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
An insurance brokerage firm requires the services of an experienced person to oversee the company’s operations i.e. underwriting, claims management, staff management, operational processes/ systems, and marketing
- Develop, recommend, implement, and interpret client service procedures;
- Coordinate activities with other internal units as required to meet customer needs
- Ensure effective and efficient management of underwriting and claims units in the organization
- Ensure customer complaints are identified and recorded. Also, acting as the escalation point for complaints
- Participate in Client review meetings, external audit feedback sessions and new business tender processes
- Ensure that work levels are evenly distributed across the teams; implement work reallocation strategies where appropriate to ensure effective Work in Progress management.
- Work towards agreed budgeted revenue and costs. Construct and effectively manage team budgets.
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