Vodafone Ghana Job Vacancy For Commercial Performance Specialist



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The Commercial Performance Specialist is the analytical backbone of all the Revenue Reporting within the Regions. The Commercial Performance Specialist is responsible for analysing the revenue performance of existing products & consumer segments across regions.

The Commercial Performance Specialist will be the custodian of the Revenue related reports and other key performance reports, which will cover all activities across the segments, product and other performance indicators in the regions.

Overall, the output of this role should influence decision-making across the business and help in creating tangible (revenue) value.

  • Revenue forecast from weekly performance review and identifying any potential variances for early remedial action
  • Product Assessment Reports which should provide management on the viability and sustainability course of action.

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  • Effective planning of budget review points
  • Provide commercial support to the regions.

 Key Accountabilities

  • Monitor/Analyse and report revenue and consumer KPIs on a daily/weekly/monthly basis and track trends. (all legs of service revenue- outgoing and incoming – ARPU, MOU, PPM, PPMB, Daily RGS, 30 days RGS as well as subscriber level reporting – Recharge per sub, MOU per sub. The aforementioned would cover regional and zonal level with appropriate KPIs
  • Be abreast of drivers and insights behind revenue and customer performance and support the regions with insights
  • Liaise with the insights, experience centre and sales teams in gathering information on the business, competition and the total industry
  • Be the Regional SPOC in aligning with Finance on Performance reports and presentations for OPCOM, EXCO and other related gathering
  • Work closely with the Finance/Segment Specialists/Portfolio manager/CVM in product deep dive to unearth growth
  • Continuous retrospective view on actual performance on Products and services to assess whether they are in line with revenue expectations or Forecasts for the region.
  • Revenues by Segments, Products and Channels and develop understanding of the revenue performance drivers in each area and recommend areas for performance improvements.
  • Analyse the drivers of revenue and assist in the forecasting of different revenue lines.
  • Track regional performance against budget, both overall and within channels and segments and provide recommendations as necessary for performance improvement.
  • Provide performance data to support management decision-making.
  • Tracking Regional Opex/Capex spend against Budget
  • Interface with Finance to produce Regional Budget over the annual budget cycles: 9+15; 0+12 (DB) 5+7 and 9+3
  • Maintain effective working relationships with internal and external suppliers and with customers.

Knowledge , Skills  and experience

  • Strong quantitative ability
  • Excellent commercial acumen and ability to identify and solve varied business problems
  • Advanced MS Excel with excellent modelling skills (working knowledge of Macros, visual basic or      any programming language will be a real advantage)
  • Outstanding knowledge of database systems and report management software applications
  • Outstanding knowledge of Business Intelligence databases and tools
  • Excellent Proficiency in the use of MS PowerPoint and Access
  • Experienced in manipulating large and complex data and deducing intelligence for management
  • Strong prioritization and organizational skills
  • Excellent communication and presentation skills to ensure credibility with stakeholders
  • Influence and present to CBU Leadership
  • Influence other stakeholders to deliver on timelines
  • Able to build relationships with key stakeholders


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