Job Vacancy For Head, Information Technology



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Job Description

  • Department: Information Technology 
  • Location: Head Office
Job Purpose:
 
The job holder is responsible for the effective and efficient running of the IT Department and ensures departmental alignment with the organization’s strategy. He/she will advise management on all issues pertaining to information technology in the company.
 
Key Responsibilities :
 
  • Evaluate user needs and systems functionality.
  • Ensure that the company’s facilities meet the needs or requirements of users and regulators (BOG).
  • Plan, develop and implement the IT budget, obtaining competitive prices from suppliers, where appropriate, to ensure cost effectiveness.
  • Scheduling upgrades and security backups of hardware and software system.
  • Research and install new systems.
  • Ensure the smooth running of all IT systems, including anti-virus software, print services and email provision.
  • Ensure that software licensing laws are adhered to.
  • Provide secure access to the network for (remote) users.
  • Ensure the security of the bank’s data from internal and external attack.
  • Provide users with appropriate support, training and advice. 
  • Manage crisis situations, which may involve complex technical hardware or software problems.
  • Approve and recommend technology equipment and software to support the company’s system administration.
  • Monitor and train new and existing IT support staff.
  • Improve customer service and increase information delivery by acting as a liaison between the company’s system administration and the other branches/department of the bank on technology-related issues.

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  • Help the company to keep up to date with the latest technologies on the market.
  • Identify current and future needs for staff skills, hardware, systems and make recommendations for improvements.

Required Skills or Experience

  • Minimum of a First University Degree in relevant area.
  • 5 – 8 years experience in IT related position.
  • Sound knowledge & Skills in T24
  • Working technical knowledge of current network hardware, protocols, and standards.
  • Experience with computer system troubleshooting and problem solving.
  • Knowledge of applicable data privacy and laws
  • Ability to conduct research into networking issues and products as required.
  • Adequate management and office administration concepts.
  • Excellent presentation skills
  • Ability to plan daily/periodic operations.

Personality Competencies

  • Strong interpersonal Skills
  • Good Communication skills
  • Team player
  • Proactive
  • High Sense of Integrity


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