Job Vacancy For Commercial Aftersales Manager

Our client is an international conglomerate. As part of its national growth strategy in the automotive industry, we are looking for a Commercial Manager After-sales for its automotive activities in Ghana.

Job Description

Based in Accra, you report to the General Management and are responsible for Group after-sales strategy in Ghana.

In line with this role, you will be expected to fulfill the following assignments:

• Developing after-sales turnover (spare parts, labour, maintenance fees, maintenance contracts, delocalized workshops),
• Defining and achieving After-sales objectives while developing client portfolio and service range,
• Coordinating After-sales strategy with involved departments in the scope of implementing fine-tuned Marketing and Sales actions,
• Organizing, developing and managing Aftersales Commercial department,
• Being proactive with regards to new opportunities development enabling to meet client satisfaction,
• Organizing training for fleet customers,
• Recruiting, training and developing all commercial after sales staff in conjunction with the HR Department,
• Organizing regular competitors survey to define the pricing strategy,
• Providing regular Aftersales reporting.

The Successful Applicant

You are degree educated with a minimum of five years' proven success record in a similar position with international companies of the automotive industry. Managerial and commercial after-sales experience in B2C or B2B automotive industry in Africa or emerging countries is needed for this role. Buying for action, independent and multi-tasking, you have a strong commercial acumen and an entrepreneurship mind. French language is a valuable asset.

What's on Offer

Attractive expatriation package