Reputable Hotel Hospitalilty/Food Service Jobs in Koforidua
This opportunity at Reputable Hotel in Koforidua is ideal for candidates looking for employment, competitive salaries, and career growth opportunities.
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Full Job Description - Read Carefully
A three star hotel located in Koforidua is looking for experienced staff to occupy the above position as a Restaurant Waitress / Waiter
Responsibilities
- Having good customer service skills to maintain a friendly environment and treating the customers professionally.
- To handle cash efficiently in the rush hours and should not keep the guests
- waiting for a long time for the settlement of their bills and take menu orders accurately.
- Handling invoices all the cash and credit card transactions efficientlyBalancing the register at the end of the day or shift
- Assist with waiter when the restaurant is busy
- Greeting the guests when they come in and assisting them in finding the right table
- Responsibility of taking the food check from the customers or the waiters
- Providing immaculate service to the guests
- Acknowledging the regular guests when they arrive in the restaurant
- Record refund returns and the daily cash on hand
- Calculate sales and crosscheck the cash counters amount against them
- Recording the sales and the cash amount at the end of the day or shift
- Generally to carry out directives and decisions of the senior management of the hotel and policies of the hotel as a whole.
Main Duties:
- Be proactive in counting money before a shift begins so that there is no miscalculation at the end of the shift.
- Greet and welcome customers entering the restaurant.
- Resolve different types of complaints from customers or address them to the Restaurant manager.
- Tabulate data regarding bills, total amounts, restaurant expenses in cash registers or record them in computers.
- Inform customers about modes of payment available at the restaurant. With variety of options to pay money; cash, check, credit card and debit card.
- Answer queries and questions of customers and inform about policies, rules of the Restaurant, etc.
Required Skills or Experience
- SSCE or relevant experience in a 2 -3 star hotel environment.
- 2 years’ experience as a waitress/waiter in similar position would be an advantage
- Ability to use Microsoft package efficiently
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