Lancaster University Ghana Education Jobs in Accra
This opportunity at Lancaster University Ghana in Accra is ideal for candidates looking for employment, competitive salaries, and career growth opportunities.
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Full Job Description - Read Carefully
Transnational Academic Group Ghana/ Lancaster University Ghana is looking for a dynamic, enthusiastic and self-motivated individual with a passion and commitment to excellence for a role as Recruitment and Admissions Officer.
We are a dynamic, ambitious and growing university community. We offer a friendly working environment and are committed to developing an excellent student academic and social experience; as well as students’ employability and enterprise skills.
Successful candidate will be responsible for the following duties and responsibilities:
Job Summary:
- Responsible for the recruitment and admission of students into the university’s programmes.
Duties and Responsibilities:
- Schools Relations and Engagement
- To provide administrative and logistical support for the planning and preparation of wider schools outreach programmes;
- To provide information, advice and guidance on higher education to high school students. These will be delivered both out in schools, and on campus;
- To provide needed support in delivering wider recruitment and outreach activities, representing the university to potential students, parents, Heads of Schools, teachers and School Counsellors, and to act as a persuasive ambassador for TAG Ghana /Lancaster University Ghana and programmes of the university;
- To support the development of new activities and materials as required, working closely with relevant academic department and colleagues in Marketing, Business Development and Recruitment teams;
- Build and maintain good working relationships with students and alumni to help with recruitment and admissions activities;
- Call Centre and Lead Management
- Provide call centre support to assigned leads, including Open Days and recruitment campaigns;
- Ensure that all new leads are entered into CRM within 24 hours during working week;
- Maintain management information on enquiries using the Customer Relations Management (CRM) system;
- Ensure that lead statuses, notes and personal details are kept fully up to date at all times and after each and every communication with prospective students;
- Respond to admissions enquiries within 24 hours during working week;
- Build an understanding of each students’ needs and interest
- Build and maintain good relationship with prospective students and parents;
- Get to know prospective students through enquiries and active listening;
- Identify what each prospective student needs, then personalise and tailor your offer accordingly;
- Provide guidance on Admission Process, making the experience positive and memorable
- Provide guidance on admission process, making the experience positive and engaging throughout;
- Advise applicants on programme choices, offering relevant information to enable applicant make an informed choice;
- Ensure that prospective students have memorable student experience throughout their “Student Journey”, from enquiry to enrolment;
- Conversion
- Drive conversion at each stage of the pipeline by maintaining a focus on closing towards the next step;
- Deal with new enquiries effectively and convert the enquiry to a visit to the campus;
- Organise campus tours and run information sessions for prospective students interested in finding out more about programmes of the university;
- Support students in their induction and orientation to ensure a positive start to their “Student Journey”;
- Ensure that prospective students receive relevant pre-arrival information that will enhance great student experience
Required Skills or Experience
| Required Academic Qualifications and Competencies | Essential/Desirable | *CV/Interview/Presentation |
|
Essential | CV/Certificate |
|
Desirable | CV/Certificate |
|
Essential | Interview |
|
Essential | Interview |
|
Essential | Interview |
|
Essential | Interview/Presentation |
|
Essential | Interview |
|
Essential | Interview |
|
Essential | Interview |
|
Essential | Interview/Presentation |
|
Essential | Interview/Presentation |
|
Essential | CV/Interview |
|
Essential | Interview |
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