Future Ride Limited Engineering Jobs in Accra
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Future Ride Limited is seeking a skilled, technically minded and dedicated Aftersales Personnel / Electronics Technician to join our team. The successful candidate will be responsible for providing technical support, troubleshooting, maintenance and aftersales services for our electric bikes (EV bikes), ensuring customer satisfaction and optimal bike performance.
Key Responsibilities
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Diagnose and troubleshoot electrical and electronic faults in electric bikes.
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Perform routine maintenance, servicing and repairs.
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Inspect and assess faulty electrical components and systems.
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Identify and resolve technical issues relating to batteries, wiring, controllers and other electronic components.
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Provide technical support and aftersales assistance to customers.
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Educate customers on the proper use, care and maintenance of their electric bikes.
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Maintain accurate records of repairs, maintenance and customer complaints.
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Ensure timely resolution of technical issues and customer concerns.
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Work closely with the operations and customer service teams to improve aftersales support.
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Minimum Requirements
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Diploma or Degree in Electronics, Electrical Engineering or a related field.
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Good knowledge of electronics and electrical systems.
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Strong troubleshooting and problem-solving skills.
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Ability to identify and diagnose electrical and electronic faults.
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Good communication and customer service skills.
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Ability to work independently and as part of a team.
Additional Advantage
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Previous experience in electrical or electronics repairs and maintenance.
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Experience working with electric vehicles, electric bikes or battery-powered systems.
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Knowledge of lithium batteries, wiring systems, controllers and charging systems.
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