Director: Members Services - Institute of Chartered Accountants


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Institute of Chartered Accountants Administrative/Secretarial Jobs in Accra


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Key Responsibilities

Members Services

  • Coordinate the membership application process to ensure compliance with Fellowship and membership criteria and certify admissions in line with the

Admission Committees decisions

  • Collaborate with the events unit to organize induction, graduation and admissions committee's decisions
  • Oversee the processing of practitioners applications for licenses and annual renewals in collaboration with the quality assurance monitoring (GAM) Directorate
  • Collaborate with QAM to organize workshops seminars and other capacity-building programmes for prospective and existing practitioners
  • Direct and coordinate the preparation of the annual contuising professional development (CPD) calendar, including monthly CPDs and quarterly professional diploma and certificate programmes
  • Ensure the membership database in regularly updated with accurate names, contact details and records of newly enrolled members
  • Working through the CEO, coordinate activities of relevant council committees, ensuring that adequate support services are provided to these committees

Staff Management and Administration

  • Identify learning needs of immediate team members and recommend or organize appropriate training to enhance service delivery
  • Conduct and review performance appraisal for staff within the members/students services directorate
  • Coordinate activities and services of relevant council committees


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Members Welfare

  • Ensure the promotion and growth of District societies and other membership associations
  • Promote/encourage members welfare activities through visits, meetings and other social gatherings
  • Promote/ensure members welfare through packages such as life insurance schemes, health benefit packages and other non-financial benefits

General / Other

  • Perform any other duties as may be directed from time to time by the Chief Executive Officer and council

Key Competencies

  • Excellent leadership and people management skills
  • Strong negotiation and advocacy abilities
  • Proven administrative and managerial capacity
  • Analytical mindset with strong attention to detail
  • Proficiency in Microsoft Office Suite and database management
  • Excellent verbal and written communication skills
  • Ability to build and maintain effective stakeholder relationships

Qualification Required & Experience

  • A good first degree from a recognized institution
  • A Master's Degree relevant to the role
  • A member in good standing of the institute of chartered accountants, Ghana (ICAG)
  • A minimum of 5 years post-qualification working experience and
  • Minimum of 15 years relevant working experience, with at least 4 years at the executive level

Remuneration: The position attract a competitive remuneration package commensurate with experience and qualifications

Location: Accra


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