People and Culture Specialist - Right To Play

Purpose

The People and Culture (P&C) Specialist leads and delivers day-to-day P&C services within the Country Office (CO) in alignment with organizational P&C strategies, policies and standards and applicable country labour and employment requirements. The role advises and supports the Country Director (CD), Senior Management Team (SMT), managers and employees, and works closely with the P&C Business Partner and wider Global P&C team, receiving functional guidance from relevant Global P&C colleagues.

Accountability & Responsibilities

• P&C operations: Manage P&C across the employee lifecycle, including; workforce planning, job descriptions development, recruitment and selection, onboarding, employee changes, performance management, learning and development, engagement and offboarding. Maintain accurate People-related records in Human Resource Information System (HRIS) and SharePoint, conduct regular checks and provide audit information. Advise on employee relations matters, including grievances, disciplinary processes and workplace concerns, applying RTP policies consistently and escalating complex or sensitive matters. Support safe recruitment, appropriate escalation of safeguarding concerns, and compliance with the Data Protection Policy. (45%)
• P&C strategy and policy: Support the CD and SMT to develop and implement the country P&C strategy, staff budget and annual plan. Maintain the country Employee Handbook and P&C procedures; communicate policies and provide training; advise on RTP global and in country policies and applicable country labour and employment requirements; monitor legislative developments; coordinate legal counsel as required; and promote consistent P&C practices. (35%)
• Reward and engagement: Advise on reward and manage engagement and recognition schemes; administer benefit programs; liaise with P&C service providers; maintain accurate documentation; and communicate employee information and payroll-related changes to the appropriate functions. Support salary and benefits surveys and ensure compliance with applicable country requirements. (20%)

• Perform other duties as assigned.

Scope (geographical and/or functional), Impact and Autonomy

• This stand-alone role manages day-to-day P&C services for one RTP Country Office and applies established policies and processes with appropriate autonomy. It is accountable for accurate P&C records and HRIS data, country compliance, and practical recommendations on benefits, processes and application of global policies, escalating complex or high-risk matters as appropriate.

Leadership and Staff management

• Provide P&C guidance, coaching, training and practical support to managers and employees. Provide short-term oversight and guidance to volunteers, interns, and temporary staff where applicable. The role has no regular direct reports unless otherwise assigned.

Information requirement for decision-making

• Independently create, manage, and maintain accurate P&C data and records, using information to support workforce decisions, recruitment, employee lifecycle management, reporting, and compliance while handling sensitive employee information with confidentiality and discretion.

Innovation and Improvements

• Monitor the country context, labour and employment requirements, and emerging P&C practices; advise the CD and Global P&C team; and recommend practical improvements with consideration of their broader organizational impact.

Relationships & Communications: Internal / External:

• Works closely with the CD, SMT, managers, employees, P&C Business Partner and Global P&C colleagues to advise, coordinate and communicate on P&C matters. Maintains external relationships with benefits and P&C service providers, government and statutory bodies, recruitment partners, legal counsel and relevant HR networks, using confidentiality, discretion and tact.

Expertise (Certifications / Education, Professional Experience/Language)

• Bachelor’s degree or equivalent experience in human resources, business administration, public administration, or related discipline.

• Demonstrated experience and capability in recruitment and selection, employee relations, performance management, learning and development, compensation and benefits, HR Information Systems (HRIS), Applicant Tracking Systems (ATS), and working with legal counsel or external P&C service providers.

• Strong analytical, judgement, and problem-solving skills to interpret P&C data, policies, and employment requirements and recommend practical process improvements and courses of action.

• Ability to use AI and digital collaboration tools effectively and responsibly to work with colleagues and support P&C delivery.

• Strong knowledge and practical understanding of applicable country labour and employment law, employment standards, occupational health and safety, and relevant human rights principles.

• Professional proficiency in English and the relevant Country Office language(s), as required.

Core Competences

• Collaboration: demonstrate strong teamwork skills, working effectively with cross-functional teams, country teams, and external stakeholders to achieve common P&C goals.

• Growth Mindset: Embrace continuous learning, staying updated with industry trends, and actively seeking opportunities to improve P&C processes and personal development.

• Resilience: Handle challenges with a positive attitude, maintaining focus and adaptability in high-pressure situations or when dealing with complex P&C issues. Demonstrates a proactive approach.

• Professionalism: Demonstrate a high level of integrity, discretion, and ethical behavior, maintaining confidentiality and adhering to organizational standards.

• Management and Interpersonal Skills: Possess strong leadership abilities, guiding and supporting staff while also being approachable and effective in conflict resolution and relationship-building.

• Planning and Organization: Work independently, manage multiple priorities and deadlines, and maintain complete and accurate P&C records.

Benefits Highlights

Connect and collaborate with a global team who are passionate about protecting, educating and empowering children and youth using the power of play!

Culture premised on our Culture Code (accept everyone, make things happen, display courage, demonstrate care, and be playful)

• Paid leaves (20 days annual leave, 3 personal days per year

• Competitive benefits such as medical insurance, workman compensation, transportation allowance, call credit, funeral cover grants and life insurance

• 10% temporary allowance for Ghana employees from July to December 2026 and the next salary review is in January 2027.

• Learning opportunities and 5 learning and development (L&D) days per year

• More information on what we offer is available on our website.

Additional Information

May be required to travel within the country and occasionally internationally, and to work outside the normal schedule when operationally required. May also be required to support employees in neighboring countries where RTP does not have an established CO.

Hiring Salary: GHS 11,097 per month (before taxes)

Contract Type: Full-time (40 hours per week), 1-year fixed term contract with possibility of renewal based on funding, operational requirements, performance, and applicable local employment legislation.

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