Supply Chain & Parts Operations Coordinator - Normet Group


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Normet Group Supply Chain/Logistics/Warehousing Jobs in Accra


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We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts.

At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.

Job Responsibilities

  • Manage and offer administrative support to order desk sales and supply chain functions in the territory.
  • Responsible for Parts Demand Planning and Forecasting.
  • Oversee warehouse operations bonded and non-Bonded with outsource Warehouse facility
  • Responsible for setup and management of VMI agreements with Customers
  • Coordinate Freight / 3PL for local and international deliveries.
  • Ensure compliance with customs, import and export requirements.
  • Manage ERP implementations parts module accuracy – pricing, bin locations etc.
  • Manage backorders and expedite critical Parts for customers
  • Support dealer parts inquiries and orders with NIL.
  • Coordinate all logistics and delivery to customer Mine sites
  • Responsible for parts accounts receivable to customers.
  • Support supplier quality issues and claim handling.
  • Responsible for processing and issuing parts order confirmations with NIL.


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