Operations & Facilities Associate - Zach Levi & Associates


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Zach Levi & Associates Consulting Jobs in Accra


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Zach Levi & Associates is a data advisory and business solutions firm that is dedicated to helping organisations grow and optimise their strategic objectives. We pride ourselves on being passionate, driven, and innovative.

About the Role

We are seeking an Operations & Facilities Associate to join our team to provide critical operational and logistical support to ensure the smooth functioning of a health-focused international non-profit organisation. 

The associate will be responsible for the management of the Ghana office, ensuring the physical environment, vendors, procurement processes, and administrative functions run smoothly, efficiently, and in compliance with organisational standards. The ideal associate must be someone who takes pride in keeping systems running, follows through with tasks without needing close supervision, and proactively flags issues before they escalate. 


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S/he will help create and maintain an efficient, compliant, and supportive working environment by – in addition to managing facilities – coordinating vendor relationships, and assisting with planning and reporting functions.

Key Responsibilities

In this capacity, the associate will be required to undertake:

1. Facilities Management & Work Environment Optimisation

  • The day-to-day office operations, including cleanliness, maintenance, security, utilities, office supplies, and functionality of the organisation’s office space, ensuring a safe, clean, and professional environment for staff.
  • Office repairs, maintenance scheduling, fumigation, landscaping, and safety compliance for the organisation’s Ghana office.
  • Compliance with safety regulations and office-related policies.

2. Vendor & Contractor Coordination

  • Serve as the primary point of contact for artisans, office vendors, and contractors across service categories, including catering, security, cleaning, utilities, facility maintenance, accommodation, and transportation
  • Manage service schedules, track vendor performance, and ensure contracts are fulfilled in accordance with agreed-upon service standards.
  • Assist in sourcing supplies and services in line with organisational procurement policies.

3. Operational Planning & Reporting

  • Support internal teams with scheduling meetings, planning logistics for events, and maintaining operational timelines.
  • Assist in preparing reports related to office operations, expenditures, and process improvements.
  • Help streamline operational workflows to support team efficiency.

4. Compliance & Process Support

  • Contribute to ensuring organisational compliance with internal policies and external regulations related to health and safety.
  • Support documentation and implementation of operational policies and procedures.
  • Assist with initiatives aimed at improving internal processes and workplace functionality.


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Required Skills or Experience

Qualifications

An applicant should have:

  • A bachelor’s degree in the social sciences, public administration, or business from an accredited university.
  • At least 2 years of working experience.
  • Strong organising skills and attention to detail.
  • The fortitude to thrive under pressure in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • A tenacious, proactive approach to problem-solving.

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