Administrative Supervisor - Keda Ghana Ceramics Limited


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Keda Ghana Ceramics Limited Administrative/Secretarial Jobs in Accra


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Job Summary

We are seeking a highly organized and people-oriented Administrative Supervisor to oversee daily administrative operations, supervise administrative staff, and ensure operational efficiency across departments. This role is responsible for managing personnel, implementing standardized procedures, coordinating cross-departmental communication, and maintaining accurate records.

The ideal candidate is a strong leader with excellent problem-solving skills and the ability to act as a bridge between staff and upper management.


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Key Responsibilities

  • Oversee daily duties and assign tasks to administrative personnel.
  • Conduct performance analyses and provide constructive feedback to team members.
  • Manage personnel issues, including leave requests, attendance tracking, and disciplinary actions.
  • Support recruitment efforts by participating in hiring, interviewing, and conducting new employee orientations.
  • Address team conflicts promptly and offer guidance for improvement.
  • Create, document, and implement standardized operating procedures (SOPs) and workflows to improve efficiency.
  • Manage office supply inventory and ensure office equipment is properly maintained.
  • Organize and maintain accurate physical and digital records and filing systems.
  • Coordinate with other departments (HR, Warehouse, Production, Logistics) to complete projects within budget and timeline.
  • Identify operational bottlenecks and recommend process improvements.
  • Act as the primary liaison between administrative staff and upper management to ensure smooth communication.
  • Prepare and distribute internal communications, memos, and reports.
  • Support management with meeting coordination, scheduling, and documentation.
  • Ensure company policies and procedures are understood and followed by all administrative staff.
  • Handle confidential information with professionalism and discretion.
  • Perform other administrative and supervisory tasks as assigned by the Department Manager.

Qualification Required & Experience

  • Bachelor's degree in Business Administration, Public Administration, Human Resources, or a related field.
  • Minimum 4+ years of experience in administration, office management, or supervisory role.
  • Proven experience supervising staff and managing personnel issues.
  • Strong understanding of office operations, record keeping, and workflow optimization.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Strong problem-solving and conflict resolution abilities.
  • Ability to work independently and under pressure.

Core Competencies

  • Leadership and team management
  • Performance analysis and feedback delivery
  • Process improvement and SOP development
  • Inventory and resource management
  • Cross-departmental coordination
  • Confidentiality and professionalism
  • Organisational and time management skills


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What We Offer

  • Competitive salary and benefits
  • Accommodation
  • Free lunch on working days
  • Opportunity for career growth
  • Exposure to both operational and strategic administrative management

Location: Accra

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