Marie Stopes Ghana Healthcare Jobs in Accra
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MSI Ghana invites applications from qualified, experienced, and values-driven professionals for the position of Centres Channel Lead.
About The Role
The Centers Channel Lead is responsible for driving the strategic and operational performance of MSIG’s Centers channel. The role ensures that the Centers are guided by a clear strategy, deliver excellent clinical quality, increase access to sexual and reproductive health (SRH) services, and achieve long-term sustainability.
The role requires close collaboration with Regional Managers, Programme teams, Finance, Quality Assurance, Marketing, Government stakeholders, and external partners. The Centres Channel Lead is a key member of the Directorate Management Team and MSIG’s Leadership Group, contributing to strategy, cross-functional leadership, and the promotion of MSIG values and leadership behaviours.The post holder is expected to fully comply with, promote, and live MSI Core Values:
Mission driven; Client-centered; Accountable; Courageous.
- Location: Accra, Ghana
- Employment Type: Full-time
- Reporting Line: Director of Operations
- Probation: 3 months
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Key Responsibilities
Channel Lead Responsibilities
- Spearhead the formulation and implementation of operational strategy to ensure growth, excellent clinical quality, and increased funding across MSIG’s Centres network.
- Develop and oversee annual business plans for the Centres channel, ensuring alignment with MSIG Success Model rules and recommendations.
- Ensure roles of Centre teams are clearly defined, communicated, and reflected in country business plans and OGSMs.
- Lead budget monitoring and fiscal management of Centre Channel budgets.
- Drive expansion of the Centre network to increase access to quality SRH and family planning services.
- Strengthen project management systems and ensure consistent best practice in project lifecycle management.
- Collaborate with Clinical Quality Leads to conduct quarterly CQIAs and prepare sites for external QTAs.
- Build and maintain strong relationships with major stakeholders, including the Ghana Health Service (GHS), and represent Centres at stakeholder forums and meetings.
- Review monthly performance trends, reports, and budget variance analysis to achieve operational excellence.
- Track all demand generation activities on a marketing calendar and link performance to service delivery, method mix, and client demographics.
- Ensure community-led demand generation activities use behaviour change frameworks.
Departmental & Organizational Leadership
- Actively participate in strategic meetings as a senior member of the Directorate Management Team.
- Provide leadership and guidance to team members, fostering cohesion, motivation, and accountability.
- Set and review performance objectives for direct reports and teams; conduct formal performance reviews using MSIG’s “Performance Plus” system.
- Ensure staffing composition is fit for purpose, with clearly defined roles and responsibilities aligned to organizational priorities.
- Strengthen project management systems and ensure consistent application of best practices.
- Maintain effective relationships internally with all departmental heads and externally with other SRH partners.
- Role model strong leadership behaviours, support the development of the organization's leadership culture, and contribute to annual and strategic business planning.
Required Skills or Experience
Qualifications
- Master's degree in public health, Health Administration, Business Administration, or related field
- bachelor's degree in a relevant field with commensurate experience is also considered
- Formal training/certification in Health Systems Management, Project Management, or Operations Management is an advantage
Skills and Experience
- 5–8 years of relevant post-graduation experience in leadership, healthcare operations, or commercial management
- Strong project management skills, with experience managing multiple projects simultaneously
- Experience in leading teams and managing staff performance
- Experience in launching new projects and working across teams to achieve implementation plans
- Experience engaging with young people through behaviour change, marketing, or peer education programs
- Strong written and verbal communication skills; able to produce high-quality reports
- Analytical, detail-oriented, with the ability to identify and resolve operational bottlenecks
- Experience working with NGOs or multilateral/bilateral agencies is advantageous
- Strong understanding of business commercialization, revenue generation, and cost management in health or social enterprise settings
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Attitude and Motivation
- Results-oriented, with focus on service delivery, quality, and revenue targets
- Committed to respectful, client-centred reproductive health services
- Proactive, self-driven, and able to work independently
- High professionalism, integrity, and accountability
- Resilient and adaptable in fast-paced environments
- Collaborative mindset across clinical, marketing, and operational teams
- Pro-family planning and pro-choice
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