Warehouse Manager - Telecel Ghana


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Telecel Supply Chain/Logistics/Warehousing Jobs in Accra


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Summary:

This role is responsible for the efficient and compliant management of warehouse operations, ensuring seamless receipt, storage, and dispatch of goods to meet business and customer demands. The position plays a critical part in maintaining high service levels, operational accuracy, and adherence to legal, safety, and quality standards. By driving continuous improvement, optimizing warehouse performance, and leading a skilled team, the individual ensures reliability, scalability, and excellence across all warehouse functions, including inventory control, logistics, import/export processes, and health, safety, and environmental compliance.

Responsibilities:

  • Lead the development and implementation of best practice warehouse strategies, policies, and processes to enhance operational performance.
  • Ensure accurate and efficient receipt, storage, and dispatch of goods in line with company procedures and standards.
  • Maintain inventory accuracy through regular physical counts, reconciliations, and system updates.
  • Oversee documentation accuracy, including labeling, goods-in/goods-out records, and compliance with regulatory requirements.
  • Ensure ERP and automated systems are up to date and support operational needs.
  • Identify and drive system improvements and process enhancements to increase efficiency and reduce costs.
  • Optimize warehouse layout and space utilization to meet current and future capacity needs.
  • Develop and maintain KPIs, reports, training materials, safety records, and process documentation.
  • Establish and enforce high standards for warehouse security, cleanliness, and operational order.
  • Ensure compliance with health, safety, environmental (HSSE) regulations and promote a safe working culture.
  • Manage hazardous materials in accordance with legal and safety requirements.
  • Lead performance management, including setting SLAs, monitoring KPIs, and driving team accountability.
  • Apply problem-solving techniques to resolve operational challenges effectively.
  • Support quality initiatives, including PPM (Parts Per Million) management and international standards compliance.
  • Coach, develop, and manage warehouse staff and team leaders to achieve departmental goals.
  • Build and maintain in-house expertise in import and export duties management.
  • Oversee planned preventative maintenance for warehouse equipment and assets.


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Requirements:

  • First Degree or HND in Procurement and Supply Chain Management, Warehouse Management, Project Management, or Inventory Management.
  • 6+ years of post-qualification experience in warehouse and logistics operations.
  • Professional qualification in Supply Chain or Warehouse/Logistics Management (e.g., MCIPS preferred)
  • Proven experience in the Extractive, Telecoms, or FMCG sectors is highly desirable.
  • Strong leadership, communication, and interpersonal skills.

Desired Skills and Experience

  • Bachelor’s degree in marketing, Business Administration, or a related field.
  • 5+ years of experience in enterprise sales, account management, or business development in Telecoms, ISP, or Technology sectors.
  • Demonstrated success in identifying business opportunities and delivering customized solutions.
  • Solid understanding of enterprise-grade telecom and technology solutions (e.g., connectivity, mobile, cloud).
  • Experience managing public sector, NGO, or diplomatic accounts and navigating tender/bid processes is a plus.
  • Proven consultative selling and strategic planning skills.
  • Ability to build and maintain relationships with senior executives.
  • Strong negotiation and presentation capabilities.
  • Self-driven with the ability to thrive independently and collaborate effectively in virtual teams

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