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In this role, the Branch Coordinator shall:
- Lead the branch team to meet the set goals
- Coordinate and supervise all activities at the branch
- Ensure that the branch functions according to the concepts and quality standards in place.
- Organize and control the efficient use of resources at the branch
- Support the team of social and development workers to determine interventions and arrange appropriate services and resources for clients, families, and communities.
- Identify, establish, and maintain partnerships with key stakeholders to harness resources that strengthen clients, their families, and communities.
- Collaborate with other branches and to explore and develop innovative approaches or interventions that address the evolving needs of street-connected children and families.
- Control the budget and expenditure at the branch.
- Be a good ambassador of the ideals of Chance for Children in the networks built at the branch.
- Have oversight responsibility over facilities at the branch.
- Establish and maintain quality assurance processes to ensure that services and activities meet established standards.
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Required Skills or Experience
To thrive in this role, you should have:
- A minimum of a First Degree in Social Work, Psychology, Sociology, Integrated Development Studies, and Guidance and Counselling.
- A minimum of 5 years of experience in a supervisory role working with children/youth in a Non-Profit Organization
- Proven experience in developing and implementing sustainable concepts, programs, and interventions for vulnerable groups.
- Knowledge of the phenomenon of street children and families in Ghana.
- Understanding of national and international laws, conventions, charters, and policies regulating work with Children.
- Understanding of the socio-cultural environment, including family systems in the operational areas.
- Experience in stakeholder engagement and building strong working relationships with both the public and the private sector.
- Extensive knowledge in casework and community development work.
- Proven high accuracy and quality-focused mindset while managing a demanding work schedule.
- Basic financial management skills.
- Working knowledge of M&E tools, including logical framework and database management software (a plus).
- Ability to speak English plus Twi and/or Konkomba.
Skill Set
- Leadership and Team Management Skills: Strong leadership abilities to motivate and drive a team. Excellent organizational and time management skills to coordinate and supervise branch activities.
- Organizational Development Skills: Capacity to explore diverse approaches to foster the growth and expansion of both the branch and the organization.
- Communication Skills: Strong verbal and written communication skills to interact at varied levels. Active listening skills to understand the needs of clients and team members.
- Problem-solving and Decision-Making Skills: Critical thinking skills to analyze complex situations and make informed decisions. Ability to solve problems and address challenges that may arise in branch operations.
- Interpersonal Skills: Strong interpersonal skills to build and maintain relationships with team members, clients, partners, and stakeholders.
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