Volta Serene Hotel Administrative/Secretarial Jobs in Ho
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Are you passionate about delivering exceptional customer service in a dynamic hospitality environment? We are seeking a Front Office Executive with a minimum of two (2) years’ working experience to join our dedicated team.
Key Responsibilities:
- Welcome and assist guests in a courteous, efficient, and professional manner
- Manage guest check-in and check-out processes
- Handle reservations, room assignments, and guest inquiries
- Coordinate with other departments to ensure seamless guest experiences
- Maintain accurate records of bookings, payments, and guest information
- Ensure compliance with hotel policies and procedures
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Qualifications & Requirements:
- HND or Bachelor’s Degree in Hospitality Management or a related field
- Minimum of 2 years’ experience in a front office or customer service role within the hospitality industry
- Excellent communication and interpersonal skills
- Proficient in MS Office and hotel management software (e.g., Ezee, Opera)
- Strong organizational and multitasking abilities
- Ability to work flexible hours, including weekends and holidays
Location: Ho, Volta Region
Industry: Hospitality
Deadline: 27th June 2025
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