Associate Director: Talent & Admin - Ernst & Young

Everything we do for our clients comes down to having the right business and technical knowledge and experience for every occasion. Naturally, there’s plenty going on behind the scenes to make that happen, and our colleagues across the business look to our Talent team to guarantee that everything runs seamlessly.

As AD, Talent & Admin, you’ll be at the heart of that goal, managing a diverse team of professionals to provide comprehensive, people-driven human resources (HR) and Admin services. We’re focused on developing the leaders who will support us in building a better working world, and in this highly visible role, you’ll have the opportunity to influence that transformation.

The opportunity

You’ll provide the highest level of talent consultation within a specific population of professionals while leading change initiatives around HR programs and processes. Our leaders will look to you to provide strategic consultation to business leaders that will allow them to drive results.

As a trusted advisor, you’ll be part of the leadership team, translating the business strategy into talent solutions. You’ll also be responsible for the development of your team to ensure they have the knowledge, skills and opportunities they need to grow.

Your Key Responsibilities

You’ll be responsible for high-quality execution of significant HR processes, including compensation, performance management and career development. You’ll handle and resolve complex issues of employee relations. Teaming with the business, you’ll contribute to workforce planning activities in terms of understanding capability, skills development and talent pipeline.

Utilizing data analytics, you’ll provide insight on trends and inform on solutions as needed. You’ll support the business in planning and delivery of organizational transformations as well as managing other complex projects.

Other Responsibilities

Administrative & Operational Management

• Supervise administrative operations, including office management and compliance processes.
• Optimize office workflows to enhance efficiency and productivity.
• Manage administrative budgets and resource allocation.
• Oversee facilities management, ensuring a well-functioning workplace

Skills and Attributes For Success

• Ability to provide authoritative strategic guidance and advice on people-related programs and processes
• Strong business acumen
• An understanding of digital technology’s impact and the opportunities it creates
• Clear, comprehensive understanding of the link between the talent team strategy and business strategy
• Ability to develop clear, actionable talent plans flowing from business strategy
• Ability to build trusted business relationships and work virtually and across borders
• Strong communication skills and ability to work effectively with multiple stakeholders across the organization at all levels
• Ability to engage and influence others, with strong change management skills and a desire to act as a change agent
• Strong knowledge of HR trends, leading HR practice and talent management practices
• Solid project management, change management and organizational skills

To qualify for the role, you must have

• Bachelor’s degree in human resources, Business Administration or a related field
• 10-plus years of experience of which 5 years must be in a leadership role
• A broad knowledge of HR laws, regulations, processes and leading practices
• Excellent networking and influencing skills
• A proven ability to manage a diverse portfolio of projects

Ideally, you’ll also have

• Master’s degree
• Professional HR certification such as Society for Human Resource Management certification, (SHRM-CP), CIPD, IHRMP is a plus
• Experience working within a professional services firm or complex matrixed environment

What We Look For

We’re interested in influencers with a broad and extensive knowledge of HR processes. You’ll need to be comfortable questioning ideas, processes and senior colleagues — all while overseeing multiple complex projects. If you have a genuine passion within HR and the confidence to proactively take on new responsibilities and stay ahead of demand, this role is for you.

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