Program Coordinator - Centre for Executive Development



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Centre for Executive Development Administrative/Secretarial Jobs in Accra


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The Programs Coordinator is responsible for planning, executing, and evaluating CED’s professional training programs This role ensures efficient coordination of resources, a high-quality learner experience, and alignment with the organization’s academic and operational standards.

Key Responsibilities:

Program Planning & Delivery

  • Develop and manage program calendars and training schedules for all cohorts.
  • Coordinate logistics, including venue booking, trainer availability, and materials preparation.
  • Ensure smooth program launches, class coordination, and closing activities.

Participant Management

  • Handle all student communications from enrolment through post-training support.
  • Coordinate onboarding, orientation, and certification procedures.
  • Address participant inquiries and escalate issues as needed.


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Program Evaluation & Reporting

  • Track learner attendance, satisfaction scores, and assessment results.
  • Maintain updated training records, dashboards, and reports.
  • Support quality assurance processes and improvement strategies.

Stakeholder Engagement

  • Liaise with trainers, guest speakers, and vendors to ensure effective collaboration.
  • Support marketing and business development teams by providing program insights and data.
  • Facilitate feedback collection and engagement from alumni and employers.
  • Collaborate with the team to facilitate and moderate webinars, and other activities for the programs.
  • Develop the content for programs such as webinars, workshops, etc.

Marketing & Promotion Support

  • Collaborate with Marketing & Communications to ensure timely promotion of programs, develop contents for the programs for events and social media platforms.
  • Support logistics for webinars, workshops, and recruitment events.
  • Help develop program success stories and learner testimonials.

Key Performance Indicators (KPIs):

Key Competencies:

  • Strategic planning and execution
  • Strong verbal and written communication
  • Proactive problem-solving and decision-making
  • Excellent interpersonal and stakeholder engagement skills
  • Detail-oriented with a strong sense of accountability
  • Proficiency in digital collaboration tools and project management platforms


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Qualifications & Experience:

  • Bachelor’s degree in education, Business Administration, Information Technology, or a related field.
  • 2–4 years of experience in program coordination or educational administration
  • Familiarity with professional programs.
  • Experience in learner management systems (LMS) and virtual learning platforms is a plus.


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